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Patient Service Representative Lead

St Anthony North Hospital Westminster, Colorado
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The posted compensation range of $18.42 - $28.04 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-442301 Employment Type Full Time Department Patient Service Response Ctr Hours/Pay Period 80 Shift Day Weekly Schedule Monday-Friday 8:00am - 4:30pm Remote No Category Administrative and Clerical

Job Summary and Responsibilities

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

Join our Patient Service Representative team. As a Patient Service Representative Lead you will:

  • Partner with clinic leadership to assist with oversight of the patient service team.
  • Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
  • Offer support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
  • Demonstrate personal accountability for relationship- based care, organizational mission, and core values.

Job Requirements

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

  • High School Diploma or GED required. 
  • 2 years’ experience working in a healthcare setting, preferred experience in an outpatient clinic or physician office.
  • Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel ,etc.
  • Knowledge of medical terminology and medical insurance payers
  • Attention to detail
  • Critical thinking and problem solving
  • Desire to work with patient populations

Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)

Where You'll Work

At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness. 

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.