Security Officer

St. Luke’s Health-Memorial paves the way for quality innovative health care in East Texas and provides more than a quarter of a million patient services each year. With hospitals in Lufkin Livingston and San Augustine St. Luke’s Health-Memorial provides millions of dollars in charity care and community support each year.

The Security Officer provides the highest level of safety and security by patrolling assigned areas to deter, detect and investigate crime and/or any suspicious activity which could cause harm to individuals or property; effective monitoring of electronic surveillance equipment; effective monitoring of hospital emergency systems and ability to dispatch appropriate personnel via radio.

ESSENTIAL KEY JOB RESPONSIBILITIES
1. Responsible for patrolling assigned areas, on foot or by vehicle, Provides service and protection.
2. Investigates suspicious person(s) or activity, responds to crimes in progress, crimes that have occurred, disturbances, accidents, various public service calls, and other miscellaneous incidents.
3. Investigates complaints, criminal incidents, suspicious activity and accidents. Prepares detailed written incident reports.
4. When assigned to dispatch, effectively monitors electronic surveillance equipment to identify any suspicious person(s) or activity and dispatches appropriate personnel to investigate; Operates base radio station by dispatching
appropriate personnel to emergency situations and/or requests for assistance by monitoring all radio traffic, responsible for answering multiple telephone lines in response to routine and emergency inquires and dispatches
appropriate personnel in regards to those inquires; maintains appropriate logs of daily radio communications received from shift personnel and requests received via telephone; tabulates data from logs to produce required activity reports.
5. Provides general information and assistance to patients, visitors and employees, including safety related escorts as requested, to various campus locations.
6. Collaborates with various department personnel and external agencies to gather and exchange information; promote departmental services provided to the campus.

7. Assure proper working order of equipment; notify appropriate personnel when Repairs and/or maintenance is necessary.
8. Intervene as necessary to confront and restrain hostile and abusive persons in a manner necessary to reduce risk of personal injury to patients, visitors or employees, and to minimize the disruption of operations.
9. Aids the Security Coordinator in reviewing security documents and related reports.
10. Assumes shift lead role in the absence of a Security Coordinator.

Required Education and Experience:

• High School Diploma/GED
• One (1) Year of experience

Required Licensure and Certifications:

• Commissioned Security Officer or Non-Commissioned Security Officer is acceptable—grace period:  3 months
• Valid Texas Drivers License
• Basic Life Support (BLS) through American Heart Association – grace period:  14 days

Disclosure Summary:

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.