In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!

Job Summary / Purpose

The Environmental Services Supervisor will provide day-to-day supervision for the EVS department under guidance of Director and/or Manager; ensures a consistently high level of environmental hygiene and aesthetics to patients, visitors and staff.  This position also is responsible for daily oversight of regulatory standards, financial stewardship of department operations and collaboration with other management team members to support the department in its daily functions. 

Trains and develops a highly equipped and engaged Environmental Services Team using evidence-based techniques, process and mission metrics (KPIs) to ensure we provide a clean safe environment as we help save lives.

Provides supervision of staff, making sound business decisions in support of the hospital’s mission, vision and values. Demonstrates supervision in providing an optimal environment for patient care, safety, service, and value. Supervises the day to day operations of the department; ensures a clean safe environment and aesthetics to patients, family, visitors, physicians, nurses and staff as we help save lives.

Essential Key Job Responsibilities

• One-on-one training and development of EVS staff. 
• Supervises the necessary resources needed for the Environmental Services department under their control and makes recommendations to hiring, promoting and annual staff performance reviews.
• Supervises a waste program that separates, packages and disposes of all waste according to all regulations
• Performs quality improvement initiatives under direction of EVS manager/director. Conducts rounding activities to ensure environmental hygiene in all areas assigned.  Prepares necessary reporting to manager(s) and document results.
• Conducts ES Survey required reports. E.G. Standard work audits, Direct Observations, Fluorescent Marker, Clean Trace ATP.  
• Supervises the bed tracking system and ensure EVS response times are achieved. Prepare reports to document results, collaborating with the EVS manager to develop improvement activities.
• Demonstrates working knowledge of the cleaning and disinfection principles and requirements, proper chemical, equipment usage, and labor requirements for maintenance of furniture, furnishings, interior finishes for all areas of responsibility.
• Provides oversight of inventories, usage data, and ordering of consumable supplies and equipment repairs
• Prepares work and time schedules, under the direction of the Manager/Director, coordinating vacation and holiday time and reviewing daily adjustments in the work schedule.
• Promotes and supervises a culture of safety, hand hygiene, patient experience, as well as employee engagement and retention. 

Other Responsibilities

• Supervises the work of subcontractors and/or EVS suppliers for the department as needed.
• Adheres to all organizational safety, risk management, and infection control and prevention standards. Promotes a culture of patient safety through observation and education.
• Coaches team members on the chain of infection and the core principles of the transmission of infectious pathogens.
• Responds to emergency calls and multiple priorities as needed to coordinate staffing changes and minimize disruption.
• Conduct patient and staff interviews to evaluate service levels and promote positive public relations.  Actively participates and contributes to efforts to improve patient experience and cleanliness scores and key departmental performance metrics.
• Controls expenditures within sphere of approved budget objectives.  Take corrective action when variances affect budget.
• In alignment with Organizational Initiatives, develops/maintains a culture where people want to come to work.
• Employee Engagement – Nurture a culture of healthy well-being with EVS Team. 

Education/Experience Required

Required – High School diploma or equivalent. Required - 3 Years in Environmental Services. Preferred – 1 Year in supervisory level experience in supervising staff.

License/Certifications

Certified Healthcare Environmental Services Professional (CHESP) certification preferred.