Charge Capture Representative

This job is responsible for reviewing encounters in the practice management system (e.g. Epic) and making corrections as
needed in accordance with applicable guidelines. Work also includes inputting encounters and other source documents
received from clinics in an accurate, compliant and timely manner.

Work requires considerable understanding of CPT and diagnosis codes, ICD-9/10 coding, anatomy and physiology as it
relates to the medical field. Effective troubleshooting skills are required to facilitate consultation with multiple team
members to address and resolve issues having a potential impact on revenues.

Essential Duties:

• Reviews encounters that are in charge review work queues and makes corrections or code additions as
  appropriate in accordance with applicable guidelines.
• Completes accurate and timely superbill sendbacks.
• Documents all activities and findings in accordance with established procedures.
• Inputs encounter data and other clinic-generated source documents into the practice management system
  in accordance with applicable guidelines and quality/production standards.
  Completes batch and reconciles to daily log.
• Anticipates potential areas of concern within the charge capture function; notifies lead/manager of
  ongoing process issues or concerns beyond designated scope of authority to rectify independently; assists
  with unusual, unprecedented and/or escalated issues as necessary.
• Consults with FMG coding and denials management teams to identify trends and issues related to clinic- and
  hospital-based professional coding.
• Performs related duties as required.

Education/Work Experience
One year of related work experience that would demonstrate possession of the requisite job knowledge/abilities.

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.