Supervisor Clinic

As our Clinic Supervisor, you will oversee and evaluate the daily activities of assigned patient access and/or clinical staff, ensuring services are delivered efficiently, cost-effectively, and in full compliance with established objectives and regulations.

Every day you will supervise staff (hiring, training, scheduling, evaluating), manage patient access and/or clinical office services, serve as a critical liaison between departments, troubleshoot issues, and identify opportunities for operational streamlining.

To be successful in this role, you will demonstrate expertise in supervising support staff, possess strong knowledge of regulatory requirements, and apply critical thinking to operational challenges, contributing to major business decisions with higher-level management.

• Schedules, supervises and evaluates the work of assigned staff in accordance with established procedures
• Acts as first line of escalation for all patients and assigned staff to resolve patient relations matters in a timely and courteous manner
• Supervises the daily operations of assigned support functions to ensure that all activities are conducted in a timely and cost-effective manner and in accordance with professional standards, budget constraints, internal policies/standards/procedures and/or applicable legal/regulatory requirements
• Ensures patient information is entered and updated in appropriate systems and are accurately maintained in accordance with clinic policies and procedures
• Identifies opportunities to streamline current operations and implement approved procedural changes
• Oversees the scheduling of depositions/conferences with providers/attorneys billing for services

Required

• Bachelor's degree upon hire and one (1) year related work experience OR
• Three (3) years work experience 

Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.