Receptionist

As a Receptionist, you'll be the warm and welcoming face of our organization, ensuring every patient's journey begins and proceeds with comfort and efficiency.

Your daily impact will involve expertly managing patient reception, coordinating essential administrative tasks, and leveraging technology to ensure seamless operations. You'll skillfully guide diverse patient populations, providing thoughtful assistance and ensuring they feel at ease and fully understand their care instructions.

To excel in this vital role, you'll bring exceptional interpersonal skills, a strong command of technology, and genuine compassion for patient well-being. Your adaptable and patient approach will be key in facilitating a positive and supportive experience for everyone who walks through our doors.

Answer telephones and take messages

• Answers telephone by the third ring

• Observes proper telephone etiquette

• Records all messages for department personnel

Schedule patients

• Schedules all patients for exams and gives patient preparation information

• Reports to appropriate person after preparations are to be reordered

• Maintains a schedule book and updates appropriate paperwork

Patient registration

• Registers all new patients within 15 minutes of order being received or patient presenting at the desk

• Upgrade patient information as necessary.

• Completes all necessary paperwork

• Report processing

Deliver all reports to Nursing Station

• Mail, FAX or deliver appropriate report to the correct Nursing Station or Physician's offices daily

File all reports, flashcards and jackets daily

• Separates & processes all reports

• Places physician copy of report in their courier box in mailroom for delivery

• Maintains list of providers addresses & updates as needed

• Files jackets daily

• Updates patient information as needed

• Meets special needs such as Cine film pulling for doctors, pulling for outside services

• Fills appropriate Cine film/ECHO release forms for patient & family

Demonstrate flexibility in job duties

• Attends in-services & workshops as requested by the manager

• Assists in ordering all office supplies.

• Becomes knowledgeable of functioning of all areas of department

• 6.4 Suggest areas that need attention & offer assistance

Required

• None, upon hire

French Hospital Medical Center, located in San Luis Obispo, California, has been named one of the Nation’s 100 Top Hospitals by Truven Health Analytics and is rated among the top hospitals in the nation for cardiac, orthopedic, and GI services. French Hospital has achieved the prestigious designation as a Primary Stroke Center by the Joint Commission. The Copeland, Forbes, and Rossi Cardiac Care Center provides the latest innovative cardiac and imaging technology. The hospital is also home to the unique Hearst Cancer Resource Center offering free education, resources, and support to cancer patients and their families. French Hospital Medical Center is a part of Dignity Health’s Southern California Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities. To learn more go here to www.dignityhealth.org/FrenchHospital.

One Community. One Mission. One California