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Quality Patient Safety Program Manager Licensed

Community Hospital San Bernardino San Bernardino, California
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The posted compensation range of $52.15 - $77.58 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-451420 Employment Type Full Time Department Quality Management Hours/Pay Period 80 Shift Day Weekly Schedule 8:00am - 4:00pm Remote No Category Risk and Compliance

Job Summary and Responsibilities
  • Directors programs involving risk mitigation/management and initiatives related to providing safer care to patients. This position is responsible for providing information to various key stakeholders on the progress and status of described programs/initiatives.
  • Oversees the implementation of compliance policies and procedures to ensure that they meet organization's compliance requirements. Has management responsibility and accountability for the hospitals' overall compliance with regulations from The Joint Commission, Department of Health Services, CMS and other regulatory agencies.
  • Oversees the events reporting process, root cause analysis, and event investigation/review. Participates in system office initiatives and programs to mitigate risks identified at other hospitals, resulting in reduced costs and adverse patient outcomes.
  • Receives and oversees responses to patient complaints and investigates to solve issues promptly.  Acts as an intermediary between patients, staff and family to provide clear communication between all parties regarding any outstanding issues

Job Requirements

To be considered for this role, you'll need to meet the following requirements:

Education & Experience

  • Clinical Experience: You must have at least three (3) years of clinical experience in an acute care setting.
  • Quality Improvement Experience: You'll also need a minimum of one (1) year of experience in healthcare-related quality management or performance improvement. This could include activities like chart audits, being part of a quality improvement team, or similar roles.

Licenses & Certifications

You must hold ONE of the following active California licenses upon hire:

  • Registered Nurse (RN:CA)
  • Registered Nurse Practitioner (RNP:CA)
  • Dietitian (DIETITIAN:CA)
  • Pharmacist (PHARM:CA)
  • Physical Therapist (PT:CA)
  • Occupational Therapist (OT:CA)
  • Speech Language Pathologist (SLP:CA)
  • Medical Radiographer (MRAD:CA)
  • Respiratory Care Practitioner (RESP-LIC:CA)
  • Social Worker (SWORKER:CA)
  • Doctor of Medicine (MD:CA)
  • Doctor of Osteopathic Medicine (DO:CA)

AND

You must obtain ONE of the following certifications within 24 months of your start date:

  • Certified Professional in Healthcare Quality (CPHQ)
  • Healthcare Quality Management (HCQM)
  • Certified Professional in Patient Safety (CPQPS)
Where You'll Work

Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 347-bed, acute care, nonprofit, community hospital located in San Bernardino, California. Known for its programs in maternity care and pediatrics, behavioral health and long-term subacute care for adults and children, the hospital also includes inpatient and outpatient surgery. The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems. Visit here https://www.dignityhealth.org/socal/locations/san-bernardino for more information.

One Community. One Mission. One California 

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.