Security Officer

Position Summary:

The Security Officer is expected to provide a reasonably safe and secure environment for all who enter Dignity Health properties and to assure the physical security of buildings and grounds. It is expected that the security officer will demonstrate behavior consistent with Dignity Health core value and humankindness. The security officer shall support Dignity Health’s strategic plan and the goals and direction of the quality improvement/process improvement activities. Responsibilities include:

• Protecting staff patients and visitors by responding to calls for assistance in a timely and prudent manner such as violent or unruly patients visitors crimes committed or in progress opening doors and responding to emergency codes.
• Patrols the facility and grounds by foot or vehicle monitors security alarms and dispatch officers promptly to location(s) where needed and report unsafe acts or conditions.
• Knowledge of emergency procedures equipment supplies reports HIPPA breaches if witnessed investigates security breaches conducts follow-up investigations and writes incident reports.
• Log all activities in a daily log to accurately record events and complete clear concise and legible reports in a timely manner.
• Use appropriate emergency and radio codes in dispatching security officers while knowing the hospital campus to ensure that those dispatched are to right location.

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Minimum Qualifications:

• Current California-issued security officer license showing no disciplinary actions
• High school diploma or equivalent; or three (3) years’ experience as a security officer
• Six (6) months experience as a security officer in a hospital or healthcare setting prior law enforcement or military service or one (1) year experience as a security officer
• Annual Workplace Violence training
• Must be able to speak English communicate clearly orally and in writing; understand and use de-escalation techniques
• Basic Life Support (BLS) certification through the American Heart Association (AHA) within 90 days of hire.

Preferred Qualifications:

• Completion of IAHSS Basic Training for Healthcare Security Officer within ninety (90) days preferred
• Current driver’s license issued by the state wherein the position is posted with satisfactory DMV report on file or the ability to obtain one within thirty (30) days of hire preferred

Nestled in the heart of East Sacramento, Dignity Health Mercy General Hospital is a 313 bed acute care facility that provides a wide range of services with special advocacy for the poor and underserved. Mercy General is home to the nationally ranked Alex G. Spanos Heart & Vascular Institute. Key achievements and recognitions include: from the Joint Commission; Advanced Joint Replacement, Spine Center of Excellence Primary Stroke Center, Ventricular Assist Device, and Chest Pain Certification. Other accolades include CMS 5 stars, Practice Green Health 2021, Leapfrog Hospital Safety Grade "A", Level 4 Epilepsy Center and Opioid Stewardship Honor Roll. Mercy General Hospital is proud to foster inclusion and diversity as part of our mission, vision, and values.  

One Community. One Mission. One California