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Patient Access Scheduler

CHI Mercy Health of Roseburg Roseburg, Oregon
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The posted compensation range of $18.96 - $26.78 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-498614 Employment Type Full Time Department Patient Registration Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday 8am - 4:30pm Remote No Category Administrative and Clerical

Job Summary and Responsibilities

As our Patient Access Scheduler, you will schedule patients for hospital-based services.

Every day you will handle inbound calls and fax requests, make outbound calls to schedule patients, pre-register scheduled patients, and make sure required provider orders, referrals, and insurance requirements are obtained and documented accurately.

To be successful in this role, you will bring scheduling experience, attention to detail, and a clear, friendly phone manner.

  • Accurately schedules patient appointments, exams, and visits in a timely and professional manner.
  • Performs pre-registration by obtaining complete and accurate patient demographic, clinical, and insurance information.
  • Verifies insurance eligibility and identifies authorization or referral requirements as applicable to scheduling.
  • Provides patients with instructions related to scheduled services, including appointment details, preparation requirements, and required documentation.

Student loan repayment program offered!

Job Requirements

Required

  • High School Diploma or GED
  • Experience in a hospital environment, medical terminology, knowledge of CPT/ICD-9 codes

Preferred

  • One (1) year previous patient scheduling or patient access experience
Where You'll Work

At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the- art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.