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Community Health CMA

Mountain Management Services Ringgold, Georgia
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The posted compensation range of $18.96 - $26.78 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-486470 Employment Type Full Time Department Family Practice Clinic Hours/Pay Period 80 Shift Day Weekly Schedule Monday-Friday 8am-5pm Remote No Category Medical Assistant

Job Summary and Responsibilities

As our Community Health Worker at CommonSpirit Medical Group - Family Medicine - Ringgold, you will be responsible for assisting patients and their support team to navigate and access community services, other resources, and adopt healthy behaviors.

Every day, you will support the healthcare system providers and staff through an integrated approach to care management and community outreach. You will provide social support, informal counseling, and advocate for the health needs of individuals and their community. Community outreach and collaboration with community agencies are essential to this role. You will also participate in the process of collecting and maintaining health-related social needs screening data.

To be successful in your role, you will strategically assist patients and their support teams in navigating and accessing community services, resources, and healthy behaviors, thereby enhancing overall well-being. You will demonstrate exceptional proficiency in providing social support, informal counseling, and advocacy for health needs, meticulously collecting social needs screening data, and fostering strong community outreach and collaboration to create an integrated approach to care management.

  • Establishes rapport, assesses patient’s level of health literacy and comprehension, provides information/guidance for an effective care transition and ensures that information is understood by the recipient
  • Responsible for building and maintaining a positive working relationship with Providers, including, but not limited to, interactions within Provider offices, communication over the phone, and through digital means such as email and fax
  • Acts as an advocate for the patient/family by locating appropriate community resources to address concerns and reduce risk of hospitalization
  • Monitors effectiveness of services provided by external resources and provides timely feedback to the provider/interdisciplinary team
  • Escalates any internal and external customer concerns to the interdisciplinary team and/or Supervisor
  • Acts as an advocate for the patient and family by locating appropriate community resources to address concerns and reduce risk of readmission
Job Requirements

Required

  • High School Graduate, upon hire or
  • High School GED, upon hire and
  • 1-3 years Patient care environment, upon hire or
  • 1-3 years Working in a health-related community outreach organization, upon hire and
  • Certified Medical Assistant AAMA, upon hire or
  • Licensed Practical Nurse: TN, upon hire


Preferred

  • Associate Of Arts, upon hire 
  • Bachelors Of Arts, upon hire 
  • Knowledge and ability to work with electronic medical records; knowledge of health care terminology
Where You'll Work

CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.