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PBX Operator

Mercy Medical Center Redding Redding, California
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The posted compensation range of $27.60 - $31.14 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-376109 Employment Type PRN Department Telecommunications Hours/Pay Period 16 Shift Day Weekly Schedule Varied days evenings nights weekends and holiday Remote No Category Administrative and Clerical
Overview

For more than 70 years Mercy Medical Center Redding has offered comprehensive health care in the North State providing acute care and a full range of medical services. The 267-bed hospital offers major medical services including a Level II Trauma Center as well as specialized Cardiovascular Care Stroke Care Orthopedics Neurological Surgery Comprehensive Cancer Care Maternity Care and da Vinci Robotic Surgery. It is the sole provider of obstetrical services along with the only Level III Neonatal Intensive Care Unit in Shasta County. In addition the hospital’s network of care includes Mercy Home Health and Hospice and Dignity Health Connected Living. Mercy Medical Center Redding is a member of the Dignity Health system and is a sister facility to St. Elizabeth Community Hospital in Red Bluff and Mercy Medical Center Mt. Shasta. As one of the area’s largest non-profit employers we are proud to give back to the community by providing many programs and services to benefit overall health.


Responsibilities

Position Summary:

The incumbent is responsible for answering and routing calls, paging doctors or personnel as directed, maintaining daily logs of personnel on call, paging all emergency codes, and monitoring the gas alarm system. The incumbent will assist in other areas of the department as needed.


Qualifications

Minimum Requirements:

  • High school diploma or equivalent 
  • Previous switchboard and hospital registration experience 
  • Ability to converse effectively and to understand orders given under emergency conditions 

Preferred Requirements:

  • Knowledge of hospital organization, physical layout, and basic function of all hospital departments
  • Course completion in medical terminology 
  • Familiarization with computers and Google Workspace
  • Ability to type 30 wpm
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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.