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Patient Registration Representative

St Elizabeth Community Hospital Red Bluff, California
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The posted compensation range of $31.92 - $36.49 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-456367 Employment Type PRN Department Patient Registration Hours/Pay Period 0 Shift Day Weekly Schedule Varied Days and Hours Remote No Category Billing and Scheduling

Job Summary and Responsibilities
As our Patient Registration Representative, you will provide crucial clerical support for our professional caregivers by expertly managing all functions related to patient registration.
Every day you will meticulously handle registration, insurance verification, financial assistance information, and Point of Service Collections. You will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third-party credit card information.
To be successful in this role, you will demonstrate exceptional attention to detail, strong organizational and clerical skills, and a commitment to maintaining confidentiality and compliance with financial regulations. Your ability to accurately manage complex administrative tasks will directly support seamless patient care and operational efficiency.
  • Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
  • Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
  • Properly identifies the patient to ensure medical record numbers are not duplicated.
  • Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
  • Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes
  • Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.
  • Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified.

Job Requirements

REQUIRED:

  • High School Diploma or GED. Applicable education and/or training can be used to balance a lack of experience.
  • Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
  • Experience in requesting and processing financial payments.

  • Thorough understanding of insurance policies and procedures.

  • Working knowledge of medical terminology.

  • Able to perform basic mathematics for payment calculation.

  • Intermediate to advanced computer skills.

PREFERRED:

  • Two years experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
  • Knowledge of charity care programs as well as the various government and non-government programs.
Where You'll Work

St. Elizabeth Community Hospital provides state-of-the-art health care to the North State communities. This award-winning facility is a member of the Dignity Health system of health care providers and is a not-for-profit medical center. Located in picturesque Tehama County, St. Elizabeth offers 76 licensed beds, a trauma level III emergency department, comprehensive surgical services and a progressive Family Birth Center. St. Elizabeth Community Hospital has earned a Grade "A" from The Leapfrog Group for quality and safety for six consecutive award periods, and has built a reputation for excellence in orthopedics, family-centered maternity care and emergency services. St. Elizabeth is a sister facility to Mercy Medical Center Redding and Mercy Medical Center Mt. Shasta, and is committed to providing the highest quality, compassionate care available. 

One Community. One Mission. One California 

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.