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System Manager of Specialty Pharmacy Operations

Dignity Health Phoenix, Arizona
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The posted compensation range of $65.48 - $94.95 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-379204 Employment Type Full Time Department Pharmacy Hours/Pay Period 80 Shift Day Weekly Schedule M-f 7-4 some saturdays Remote No Category Pharmacy
Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

While you're busy impacting the healthcare industry, we'll take care of you with benefits that include:
Medical/Dental/Vision, FSA, Dependent Care Spending Account, Life Insurance, Short and Long-term Disability, 401k match, Paid Time Off, Wellness Program, Tuition Reimbursement, Accidental Insurance, Critical Illness Insurance, Identity Theft Protection, Employee Assistance Program, and more!


Responsibilities

Job Summary

The System Manager, Specialty Pharmacy will be part of the strategic development and implementation to drive growth within the Specialty Pharmacy market throughout CommonSpirit Health. This role works closely with interdisciplinary leaders to foster collaboration and alignment while improving the pharmacy operations and the shared partnerships within the organization. The position requires a strong understanding of working within a matrixed organization along with the unique challenges of the Specialty Pharmacy industry. 


The System Manager, Specialty Pharmacy Operations acts as pharmacist in charge and is responsible for the management and dispensing of retail and specialty pharmaceuticals within the CommonSpirit Specialty Pharmacy program.  The manager will be the primary interface to the local specialty clinics (leaders, physicians, clinicians) and accountable for day-to-day operations of the specialty pharmacy dispensing team.  Manager will be responsible for: overseeing specialty pharmacy staff and workflow, mail-order services, specialty pharmacy inventory management, billing and charge capture reconciliation, assurance of continuous quality of services, medication safety, regulatory compliance, customer service, vendor relations, and the financial performance for the specialty program (budgetary and profitability).  Ensures adherence to all pharmacy policies and procedures.

Essential Key Job Responsibilities

  • Medication Management:  Responsible for the development and implementation of practices that promote safe and accurate drug distribution, management of controlled substances, and managing quality improvement initiatives in the Dignity Health Specialty Pharmacy program.  
  • Clinic relationships and operations: Collaborates with clinic leaders, physicians and other stakeholders throughout the organization to ensure appropriate use of medications and reduce the risk of drug related problems. 
  • Regulatory and Accreditation: Ensures compliance and implementation of all national, state, and local regulations related to ambulatory pharmacy services. In coordination with the Retail Pharmacy Manager, responsible for obtaining and maintaining pharmacy resident and non-resident licensure and ensuring compliance with all state and federal laws associated with all licenses and accreditation.
  • Supply Chain Management:  Responsible for the development, integration, coordination and ongoing support for the purchasing, and stocking of all appropriate medications, and supplies associated with providing patient care.  
  • Financial Management: Participates in planning and preparation of the annual operating budget, and overall growth and business strategies of the organization. 
  • Management of Staff: Oversees the scheduling and day to day activities of the specialty pharmacy staff and ensures that staffing model is conducive to meeting and achieving departmental and organizational goals. 

#LI-CSH

#pharmacy

#pharmacists

#healthcareheroes


Qualifications

Education and Experience:

  • Demonstrated experience with strategic development  and implementation across a matrixed organization. 
  • Minimum of 2 years’ experience in managing retail operations or specialty/disease state specific pharmaceutical management. 
  • Doctor of Pharmacy (PharmD) or equivalent advanced degree.
  • Active Pharmacist License in good standing in Arizona with ability to be multi-state licensed.
  • Certified Specialty Pharmacist (CSP) eligible.
  • Experience with personnel management, and knowledge of regulatory requirements.
  • Ability to manage all aspects of pharmacy ambulatory/ outpatient services as it relates to specialty pharmacy services.
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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.