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Referral Specialist

Dignity Health Medical Group Phoenix, Arizona
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The posted compensation range of $18.00 - $22.19 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-494568 Employment Type Full Time Department Referrals Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (9:00am - 5:30pm) Remote Yes Category Administrative and Clerical

Job Summary and Responsibilities

As our Referral Specialist, you will serve as a critical liaison in our Cardiology Services department, ensuring that patients receive timely and coordinated care. You will act as the primary point of contact for patients and referring providers, playing a key role in managing complex scheduling, verifying essential insurance information, and facilitating the authorization process. 

Every day you will manage a high volume of incoming calls and patient registrations, meticulously verifying demographics and insurance coverage to ensure billing accuracy. 

To be successful in this role, you will possess a high school diploma or GED, with at least one year of administrative experience in a medical setting strongly preferred.

  • Resolves, pre-certification, registration and case-related concerns prior to a patients appointment. This includes interacting with patients, insurance carriers and various internal departments
  • Completes the referral process for a patient's ancillary, consultation, radiology or lab visit. The process includes checking insurance coverage, sending approval and receiving confirmation, scheduling appointments, and
    notifying patients of progress.
  • Completes the referral process for a patient's ancillary, consultation, radiology or lab visit. The process includes checking insurance coverage, sending approval and receiving confirmation, scheduling appointments and notifying patients of progress

Job Requirements

Required

  • High School Graduate
  • Minimum of two (2) years experience in Medical Office or other healthcare environment
  • Basic Computer skills, Excel, Outlook, windows based programs

Peferred

  • Bi-lingual

Where You'll Work

Hello Humankindness: Join a Legacy of Healing at Saint Joseph’s Hospital and Medical Center (SJHMC) 


Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness.

Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service.


Leaders in Specialized Care:

  • Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
  • Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
  • Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.

Why SJHMC?

  • Culture of Excellence & Well-being: We care for our people, fostering professional and personal growth.
  • Community & Collaboration: Be part of a network committed to global health and well-being.
  • Join a Legacy, Shape a Future: Over 20% of our patients travel internationally for our specialized care.

This is an invitation to join a family of dedicated professionals at the forefront of medical innovation, united by the power of humankindness.

Apply

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.