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Patient Logistics Coordinator

Dignity Health Phoenix, Arizona
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The posted compensation range of $22.35 - $30.73 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-420227 Employment Type Full Time Department On-Site Virtual Clinical Command Center Hours/Pay Period 72 Shift Varies Weekly Schedule All Varied Shifts (Day, Night) 12 HR shifts Remote No Category Patient Care Services (Non-RN)

Responsibilities

While this position provides patient logistics coordinator services to the patients of CommonSpirit Health across the United States this position must work on-site at our Phoenix AZ Virtual Hospital located at 3033 N. 3rd Avenue. 

JobSummary

The Patient Logistics Coordinator performs on activities delegated by the Transfer Center RN and Patient Logistics Manager to facilitate the appropriate placement of patients within CommonSpirit Health and specialized facilities. The incumbent uses effective interpersonal skills in all interactions involved with the position including the explanation of care needed as directed by the Transfer Center RN sending physician or receiving physician. This position assists with the process of efficiently and effectively coordinating movement of patients throughout the designated CommonSpirit Health hospitals across the US. The Patient Logistics Coordinator assists in implementing the transfer of care plan through effective communication with care providers and administration.  Reports to the Patient Logistics Manager.

While you’re busy impacting the healthcare industry we’ll take care of you with benefits that include health/dental/vision FSA matching retirement plans paid vacation, tuition reimbursement, targeted 3% annual bonus, and more! 

Key Job Responsibilities

Works independently to facilitate the placement of patients as directed by the Patient Logistics Manager Patient Logistics RN and physician orders. Facilitates the transfer of patients to the appropriate facility and unit. Identifies potential problems and brings them to the attention of the Supervisor ANS and/or Leadership to prevent and/or resolve barriers to timely placement and/or transfer of patients throughout the acute care setting. Communicates with referring and receiving facility staffs to ensure timely placement of patients to the appropriate level of care and unit. Documents activities clearly and accurately to promote effective communication with members of the care team including Transfer Center Hospital EDs Hospital Units Leadership and receiving facilities. Uses effective communication skills with colleagues customers physicians and care team members both internal and external to facilitate the timely placement of patients. Willingly provides and accepts direct constructive feedback to and from colleagues. Verbalizes knowledge and support of Dignity Health and department Mission and Vision statements.

Shifts Available:

Days 7am-7:30pm

Nights 7pm-7:30am

All shifts 12 HR shifts (72 HR per pay period)

Must work 2 weekend shifts per month.


Qualifications

Required:

  • One (1) year of experience in a hospital and/or acute care setting.
  • Strong typing and computer skills
  • Ability to multitask, excellent phone email etiquette

Preferred:

  • 1+ years working in a hospital setting preferably in bed control and/or transfer center capacity
  • Familiarity with Cerner and TeleTracking
Overview

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.