Market Manager Strategy and Growth

Hello humankindness

Located conveniently in the heart of Phoenix, Arizona,St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services.  Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.

U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery.  In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies.  Look for us on Facebookand follow us on Twitter.

For the health of our community ... we are proud to be a tobacco-free campus.

Job Summary:

Under the direction of the Region CSO, and market strategy leadership, the Market Manager manages the implementation of specific business objectives and projects at a Market or care setting level. 

Implements and monitors tactical plans that are aligned with key business and strategic initiatives. 

Provide support for strategic planning process, service line and key strategy projects, strategic planning reviews, provider development planning and other strategic, and financial planning related processes.

Provides objective data and analysis that enables teams to make informed decisions and achieve strategic growth. Responsible for providing strategic data analyses, trends monitoring, market intelligence and business case development.

Works with peers and stakeholders to achieve functional goals and carry out initiatives efficiently. 

May support independent provider recruitment and onboarding.

Key Responsibilities:

• Planning: Provides support for strategic planning process, service line and key strategy projects, strategic planning reviews, and other strategic and financial planning related processes.
• Growth Initiatives/ Business  Development: Provides support for business development and service line projects, medical staff development planning, CON applications and other planning related processes.
• Business and Tactical Plans:  Supports business and tactical plan development and  implementation business development opportunities and services/ product.  Implements and monitors tactical plans that are aligned with key business and strategic initiatives. 
• Assessment and Analysis: Partners with  analytics team to develop and provide objective data and analysis  to make informed decisions and achieve strategic growth.   Ensures credible and current access to strategic market intelligence; monitors and analyzes trends in the environment to inform and support business development, service line development and business case development.  Runs complex analysis, forecasts and builds data models.  
• Stakeholder Engagement: Works with peers and stakeholders to achieve functional goals and carry out initiatives efficiently.
• Physician Strategy/ Physician/ Development Planning:  Collaborates in  Physician Workforce  Development Planning and  provider development plans.
• Provider Recruitment: Supports independent  physician recruitment necessary to maintain access to care and implement growth initiatives.
• Other Duties: Partners with other Growth functions locally, regionally and nationally including marketing, communications, and sales to develop and implement market strategies and growth plans. Partners with operations and clinical functions to implement strategies and growth plans. Performs other duties and projects as assigned by manager.

Minimum Education and Experience:

• Bachelor's degree in related field required and/or additional job related experience may be substituted in lieu of the degree.
• Minimum of 3 years of experience in healthcare strategy, business development or related field required.

Required Minimum Knowledge, Skills, Abilities and Training:

• Understanding of healthcare trends, regulations, and best practices; ability to apply this knowledge appropriately to diverse situations.
• Understanding of the importance of "big picture" thinking and planning and ability to apply organizational acumen to identify and maintain focus on key success factors for the organization.
• Ability to summarize and make relevant recommendations on analytical findings and research on industry/market trends and best practices.
• Strong written, oral, and interpersonal communication skills with the ability to work collaboratively across the market.
• Excellent organizational and time management skills with strong attention to detail. Comfortable completing complex tasks and projects on a tight deadline. Ability to balance competing priorities.
• Relationship-oriented and able to work collaboratively with internal and external stakeholders in a matrix organization. Skilled in developing and maintaining positive working relationships.
• Serve as informal leader for projects to ensure timely and quality deliverables.
• Ability to work autonomously with minimal guidance and move priorities forward while engaging key stakeholders. Includes ability to self-direct and self-educate.
• Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.
• Proficient in Google Suite set of tools, Microsoft Excel, ability to work in various mapping and analytical tools.

We offer great benefits to support you and your family, including:

• Medical/Dental/Vision Insurance (no premium option for employee benefits)
• Flexible spending accounts
• Matching 403(b) retirement program
• Fully Funded Pension Plan
• Paid Time Off (PTO)
• Tuition Reimbursement
• Mental Health Benefit
• Employee Life Insurance
• Eligible for annual incentive pay based on company performance
• Dignity Health now offers an Education Benefit program for benefit-eligible employees in Arizona. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Advanced Practice Providers and Faculty Physicians can receive up to $90,000 if full-time and hired within a year of completing their residency or fellowship. Part-time providers can receive up to $45,000. Join our team at Dignity Health to take advantage of this amazing opportunity!

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