Manager Staffing Patient Transport

Position Summary:

Under the direction of the Director of Nursing Services, the Manager of Staffing and Patient Transport oversees daily operations within assigned departments, ensuring administrative, operational, and staffing needs are effectively met. This role requires strategic planning, workload prioritization, and staff coordination to maintain high standards of service and efficiency. The manager plays a key role in the development and implementation of policies, procedures, and departmental goals, while promoting a positive, patient-centered culture aligned with Dignity Health’s values.

The manager leads patient transportation services, ensuring timely and safe patient movement for admissions, discharges, internal transfers, and ancillary services. They assess transportation needs and implement efficient, cost-effective solutions for both patient and product transport to support hospital throughput and patient flow.

In collaboration with hospital leadership, the manager contributes to operational planning and addresses patient and customer satisfaction. They respond to concerns with appropriate action and lead proactive initiatives to enhance service quality.

This position is also responsible for recruiting, training, and retaining qualified staff while fostering an environment of collaboration and growth. The manager oversees scheduling, staffing levels, performance evaluations, and, when necessary, disciplinary actions. They may also provide direct patient care as needed.

Daily responsibilities include supervising staff, managing productivity, and ensuring timely service delivery. The manager plays a vital role in supporting a safe, respectful, and inclusive work environment while promoting staff engagement, patient safety, and service excellence.

The Manager of Staffing and Patient Transport exemplifies leadership and dedication to quality care by cultivating a culture in which staff feel valued and empowered to deliver exceptional, compassionate service.

Minimum Qualifications:

Experience:

• Three (3) years experience in related field.
• Two (2) years of supervisory experience.

Education:

• Bachelor's of Science in Nursing.

Licensure:

• Active and Valid RN License with ability to practice in AZ.

Special Skills:

• Experience in Microsoft Office.
• Experience with hospital scheduling software such as One Staff.
  

Preferred Qualifications:

• Five (5) years of hospital staffing experience.
• Three (3) years management experience.
• One (1) year working with healthcare travel agencies.
• Experience with entry level staffing and development.
• Experience with Tele Tracking software.
• Familiarity with Google Workspace.

We offer the following benefits to support you and your family:

• Medical/Dental/Vision Insurance (no premium for employee benefits)
• Flexible spending accounts
• Matching 403(b) retirement program
• Fully Funded Pension Plan
• Paid Time Off (PTO)
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Employee Life Insurance
• Annual Performance Bonus

Located conveniently in the heart of Phoenix, Arizona,St. Joseph's Hospital and Medical Center is a 576-bed, not-for-profit hospital that provides a wide range of health, social and support services.  Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.

U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery.  In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies.

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For the health of our community ... we are proud to be a tobacco-free campus.