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ERP Training and Development Specialist

Dignity Health Phoenix, Arizona
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The posted compensation range of $30.55 - $44.30 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-412104 Employment Type Full Time Department Supply & Service Resource Management Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8:00am - 5:00pm) Remote Yes Category Purchasing and Supply Chain

Responsibilities

Job Summary / Purpose

The ERP Training and Development Specialist supports the development of ERP-related training materials, and facilitates end-user training in a variety of formats including e-learning/in-person/web meeting, as directed using a variety of delivery methods for the supply chain ERP, related processes and systems. The individual will collaborate with subject matter experts and adapt the training approach as changes to the supply chain business model occur.

Essential Key Job Responsibilities

  • Support the development and maintenance of supply chain training material that captures each process related to the use of the ERP supply chain functionality, including drafting, reviewing, editing materials as assigned. Confirm revisions with SMEs and leadership.
  • Participate in the development of e-learning modules including delivery of key content, learner engagement strategies, quizzes, and other related materials through the use of slides, e-learning design software, and other tools.
  • Collaborate with subject matter experts to develop user manuals for the ERP system and other supply chain tools as necessary.
  • Deliver training sessions in a variety of delivery settings (in-person, web) to support system, division, and local level end-users. 
  • Assist end-users on an as-needed basis,  
  • Support the tracking of end-user completion status and training metrics to articulate training effectiveness and progress across CommonSpirit Supply Chain and other users.
  • Contribute to the training plan implementation, including support of scheduling, identifying attendees, communication, and other tasks as assigned.


Qualifications

Required Education and Experience 

Bachelor's degree, or 5 years of experience in business administration, curriculum and instruction, marketing, communications, or related field in lieu of a degree.

Master’s degree/advanced degree related to health care: preferred/desired.

Required Licensure and Certifications

N/A

Required Minimum Knowledge, Skills, Abilities and Training

  • Minimum 2 years of experience with ERP Applications such as Infor/Lawson, Oracle, Workday required.
  • Minimum 2 years of experience developing and/or delivering training to end users required. 
  • Minimum 2 years of experience in healthcare Supply Chain environment preferred.
  • Expertise with Microsoft Excel, and Google workspace or Microsoft suite required.  
Overview

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.