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Care Coordination Assistant

St Joseph Hospital & Medical Center Phoenix, Arizona
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The posted compensation range of $20.91 - $29.54 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-476391 Employment Type Full Time Department Care Coordination Hours/Pay Period 80 Shift Day Weekly Schedule 8am-430pm Remote No Category Administrative and Clerical

Job Summary and Responsibilities

As our Care Coordination Assistant at St. Joseph's Hospital & Medical Center, you will be a vital part of the Care Coordination team, assuming responsibility for patient care processes from newborn to geriatric for a designated time frame. You will directly contribute to safe, therapeutic patient care while serving as the primary receptionist and secretary.

Every day you will support safe patient care through multidisciplinary processes and coordinating unit activities. You will efficiently manage information flow and assist healthcare team members in delivering care across all patient age groups.

To be successful in this role, you will demonstrate strong organizational and communication skills, a proactive approach to managing day-to-day operations, and a commitment to providing safe, therapeutic care while working effectively with the entire healthcare team.

  • Collaborates with and supports the Care Coordination team, including, but not limited to the Registered Nurse Care Coordinator and Social Worker.
  • Manage timely post-acute care referrals, to assist with length of stay management and mitigation of denials.
  • Communicate and collaborate with interdisciplinary teams, patients, and family to facilitate care progression.
  • Ensure post-acute follow-up appointments for identified patients to assist with readmission prevention and ensuring continuity of care.
  • Deliver required patient notifications and letters, and obtain patient or family signatures on required documentation as needed to meet regulatory compliance.

Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Join our team at Dignity Health to take advantage of this amazing opportunity!  

Job Requirements

Required

  • Associate (two-year) Degree in Business/Health-Related field or High School Diploma or GED
  • Medical terminology certificate or ability to demonstrate knowledge of medical terminology 
  • Intermediate to advanced computer skills required to include Google Workspace applications including Docs, Sheets, typing, and data entry skill

Preferred

  • At least 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting
  • Bachelor’s degree or BSW
  • Experience supporting clinicians in demanding and fast paced patient care environments
  • Licensed Practical Nurse: AZ
  • Certified Clinical Medical Assistant
  • Certified Medical Assistant AAMA
  • Certified Medical Assistant NHA
  • National Certified Medical Assistant NCCT
  • National Registered/Certified Medical Assistant NAHP
  • Registered Medical Assistant AMT 
  • Registered Medical Assistant
  • Cert Med Asst - MMCI
  • Certified Nursing Assistant: AZ
  • Emergency Medical Technician: CA
Where You'll Work

Hello humankindness: Join a Legacy of Healing at Saint Joseph’s Hospital and Medical Center (SJHMC) 

Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness.

Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service.

Leaders in Specialized Care:

  • Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
  • Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
  • Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.

Why SJHMC?

  • Culture of Excellence & Well-being: We care for our people, fostering professional and personal growth.
  • Community & Collaboration: Be part of a network committed to global health and well-being.
  • Join a Legacy, Shape a Future: Over 20% of our patients travel internationally for our specialized care.

This is an invitation to join a family of dedicated professionals at the forefront of medical innovation, united by the power of humankindness.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.