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Insurance Follow Up Rep

CHI Health Clinic Omaha, Nebraska
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The posted compensation range of $17.24 - $24.35 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-495265 Employment Type Full Time Department Patient Accounting Hours/Pay Period 80 Shift Day Weekly Schedule M-F Remote Yes Category Accounting and Finance

Job Summary and Responsibilities

As our Insurance Follow Up Rep, you will play a vital role in our revenue cycle management team, serving as a key advocate for accurate billing and reimbursement. You will be responsible for navigating the complexities of commercial and government health insurance payers to resolve outstanding balances and non-coding denials. By leveraging your expertise in Explanation of Benefits (EOB) and remittance advice interpretation, you will ensure that our healthcare facility maintains financial health while upholding the highest standards of professional integrity and regulatory compliance.

Every day you will manage work queues to prioritize unpaid insurance accounts receivable, utilizing phone, online portals, and written correspondence to secure appropriate reimbursement. Your daily workflow will involve researching denial trends, resubmitting claims with necessary supporting documentation, and accurately updating patient accounts within our billing system. You will also provide essential support by identifying recurring billing issues, conducting staff training to rectify process gaps, and escalating complex claim disputes to ensure timely resolution.

To be successful in this role, you will possess a strong background in revenue cycle operations, coupled with a deep understanding of CPT and ICD coding. We are looking for a detail-oriented professional who excels at critical thinking and can effectively communicate with insurance representatives to advocate for payment. If you have two years of relevant experience, a commitment to data accuracy, and the ability to maintain confidentiality while managing high-priority tasks in a fast-paced medical billing environment, we invite you to apply and join our dedicated team.

Job Requirements

Preferred

  • High School GED General Studies and Two years of revenue cycle or related work experience , upon hire or
  • High School Graduate General Studies and Two years of revenue cycle or related work experience , upon hire and
  • Graduation from a post-high school program in medical billing or other business related field is , upon hire
Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.