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Financial Counselor

CHI Health Clinic Omaha, Nebraska
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The posted compensation range of $16.42 - $23.19 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-472822 Employment Type Full Time Department Finance Hours/Pay Period 80 Shift Day Weekly Schedule Monday-Friday 8:00am-5:00pm Remote Yes Category Accounting and Finance

Job Summary and Responsibilities

As our Financial Counselor, you will play a critical role in realizing CommonSpirit Health's mission by assisting patients with the financial aspects of their healthcare journey. This position is responsible for ensuring patients understand their insurance benefits and available financial options, helping them navigate often complex payment responsibilities. You'll work collaboratively with clinic staff and other facilities to ensure efficient, compliant, and patient-centered financial services.

Every day you will perform comprehensive financial counseling, including discussing health insurance benefits, billing practices, pre-collections, and setting up payment arrangements. You'll identify potential financial resources like Medicaid, Marketplace plans, COBRA, and financial assistance programs. This includes obtaining pre-authorizations, communicating approvals/denials to clinical staff, providing cost estimates, and assisting patients with charity care or financial assistance applications, ensuring they understand all available financial pathways before treatment begins.

To be successful in this patient financial services role, you will need a strong working knowledge of clinical office procedures, medical terminology, and basic understanding of federal/state regulations related to healthcare. Experience in healthcare revenue cycle functions, including insurance or registration experience, and/or healthcare collections/customer service, is preferred. Exceptional communication skills, the ability to manage multiple priorities, self-motivation, and computer proficiency are essential to provide compassionate and accurate financial guidance to our patients within our faith-based healthcare system.

Job Requirements

Required

  • High School Graduate / General Studies 


Preferred

  • Experience in health care revenue cycle functions to include insurance or registration preferred., upon hire and
  • Experience in healthcare collections, registration or customer service preferred., upon hire
Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.