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Care Coordination Assistant

CHI Health Creighton University Medical Center - Bergan Mercy Omaha, Nebraska
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The posted compensation range of $19.87 - $28.06 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-446998 Employment Type Full Time Department Care Coordination Hours/Pay Period 80 Shift Day Weekly Schedule Day Remote No Category Administrative and Clerical

Job Summary and Responsibilities

As a Care Coordination Assistant, you'll be instrumental in ensuring our patients receive seamless post-acute care. You'll be the go-to person for:

  • Connecting Patients to Care: Managing and expediting post-acute care referrals (think rehab facilities, home health agencies) to ensure timely transitions.
  • Patient & Family Support: Directly communicating with patients and their families, offering guidance, and gathering necessary signatures.
  • Team Collaboration: Working closely with nurses, doctors, and other team members to keep patient care moving forward.
  • Scheduling & Follow-Up: Arranging crucial follow-up appointments to prevent readmissions and support long-term health.
  • Essential Documentation: Delivering important patient notifications and ensuring all paperwork meets regulatory standards.
  • Smooth Transfers: Coordinating transportation referrals to get patients where they need to go.
  • Confidentiality Champion: Handling sensitive patient information with the utmost care, adhering to HIPAA and other privacy regulations.

Job Requirements

Experience: At least 3 years of experience in healthcare, care coordination, utilization review, discharge planning, or a similar fast-paced clinical setting.

Education:

Associate's Degree in a Business/Health-Related field OR

High School Diploma with a Medical Assistant or Certified Nursing Assistant certificate/experience in a healthcare setting.

Bonus Points For: Bachelor's degree, LVN/LPN, or BSW.

Where You'll Work

At CHI Health CUMC-Bergan Mercy, our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body, mind, and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services includes trauma services, heart and vascular care, emergency services, surgery, maternity, cancer care, and diagnostic imaging.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.