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Team Coordinator - Virtual Support

CommonSpirit Health at Home Loveland, Ohio
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The posted compensation range of $16.66 - $22.91 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-383601 Employment Type Full Time Department Home Health and Hospice Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8AM - 5PM EST) Remote Yes Category Administrative and Clerical
Overview

**Candidate must live in the Eastern Time Zone!**

You’ll make a difference every single day by providing direct patient care to individuals in their own home environment after their acute stay or surgery. Practice nursing independently, outside the four walls of a hospital or facility, and work with a team that values your critical thinking skills to care for the most vulnerable patients in our communities. Thrive every day through freedom, flexibility and a fast-paced, ever-changing, never-the-same-day-twice environment!


Responsibilities

Your work should be more than just a job. As the Team Coordinator, you will be the first person our customers will speak with as you greet and answer the phones. The Team Coordinator performs support functions to ensure the smooth operation of office processes. 

Responsibilities:

  • Answer incoming telephone calls, determines purpose of calls, and forwards calls to appropriate personnel.
  •  med profiles and mailings
  •  First calls to patients 
  •  Assist with copying and faxing things for clinicians 
  • SOC folders / Carelink folders 
  •  Laminating items for teaching 
  • Discharge cards to patients 
  • NTUC calls
  •  24 admission calls with scripting 
  • Assist with referral entering/ Forcura 
  • Teach how to utilize HCHB schedule to assist with scheduling
  •  Assist scheduling changes with phone calls from clinicians

Qualifications
  • High school graduate or equivalent.
  • 6 Months medical office experience
  • Two years customer service experience required.
  • Pleasant telephone voice and manner.
  • Basic computer knowledge and skills
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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.