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Director Market Operations

CommonSpirit Health at Home Louisville, Kentucky
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The posted compensation range of $52.02 - $77.38 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-491669 Employment Type Full Time Department Home Health and Hospice Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8:00 AM -5:00 PM) Remote No Category Management

Job Summary and Responsibilities

As a Director, Market Operations, you’ll lead multiple home health and/or hospice locations, championing both operational excellence and strategic growth across your region. This is a dynamic leadership role for a passionate, people-first professional ready to build high-performing teams, drive innovation, and deliver outstanding care experiences—while shaping the future of community-based healthcare.

Strategic & Operational Leadership

  • Oversee the day-to-day and long-term success of multiple branches within the region.
  • Partner with cross-functional leaders to develop and execute market-specific and regional strategic plans aligned with organizational goals.
  • Serve as interim branch Director, mentoring new leaders and ensuring continuity during leadership transitions.

Financial & Business Management

  • Drive financial performance across branches—develop budgets, monitor KPIs, manage P&L, and implement data-informed improvements.
  • Lead local sales and marketing efforts to grow referral relationships and patient census.
  • Identify new community needs and implement innovative programs to meet them.

People & Culture

  • Lead, mentor, and inspire branch leadership and staff to achieve their highest potential.
  • Build strong, collaborative teams with a culture of accountability, transparency, and recognition.
  • Recruit and retain top talent while supporting professional development and succession planning.

Quality & Compliance

  • Ensure consistent compliance with federal, state, and accrediting regulations.
  • Lead QAPI initiatives to improve patient outcomes and satisfaction.
  • Monitor and enhance patient experience scores through data-driven strategies.
Job Requirements
  • Bachelor’s in Healthcare Administration, Nursing, or related field.
  • Minimum of five years of management experience in a health related field; home health experience is preferred.
  • Minimum of two years experience in operations and finance
  • Knowledge of CMS regulations, quality metrics, and accreditation standards.

  • Experience preparing and managing operating budgets.

  • Experience in strategic planning and execution.

Where You'll Work

CommonSpirit Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.