Charge Reconciliation Assistant

As a Charge Capture Representative, you will be a central figure responsible for the accurate and timely capture of all billable services and procedures, directly impacting our revenue cycle and ensuring appropriate reimbursement. You will play a vital role in optimizing financial performance and maintaining billing compliance.

Every day, you will meticulously review clinical documentation, physician orders, and service records to identify all billable services, assign appropriate CPT, HCPCS, and ICD-10 codes, and ensure accurate charge entry. You will also collaborate with clinical departments, coders, and billing specialists to clarify documentation, resolve discrepancies, and educate on best practices, staying current with payer and regulatory changes.

To be successful in this role, you will combine a strong medical terminology background, robust coding knowledge (CPT, HCPCS, ICD-10), and exceptional attention to detail. You will demonstrate a proactive approach to resolving charge capture issues, strong analytical and communication skills, and thrive in a fast-paced environment dedicated to financial accuracy and compliance.

• Enters charges into Hospital Information System within 2 business days of date of service 95-98% of the time.
• Charges patients for supplies, procedures and room fees with an accuracy rate of 95- 98%.
• Reviews charts and insures documentation is assembled and complete with 95-98% accuracy on audit.
• Identifies chart deficiencies and secures corrections of the Clinic staff, e.g. missing physician's signature on treatment record with a 95-98% accuracy rate of audit.
• Tracks day groups and missing charts and reconciles log to Charts/charges by end of shift 95-98% of the time.

• 1-3 years work experience with outpatient clinics or related areas.
• BA degree highly desirable
• Coding knowledge preferred

Founded in 1923, Dignity Health - St. Mary Medical Center is a 389-bed, acute care, nonprofit hospital located in Long Beach, California. Serving over 50,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, and orthopedics.

Additionally, St. Mary Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and was named as a 2024-2025 High Performing Hospital for Heart Attacks by U.S. News & World Report.  The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems.  Visit https://www.dignityhealth.org/socal/locations/stmarymedical for more information.