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Communications Operator

CHI St Vincent Health Little Rock, Arkansas
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The posted compensation range of $17.00 - $17.00 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-404919 Employment Type PRN Department Telecommunications Hours/Pay Period 0 Shift Varies Weekly Schedule PRN Remote No Category Administrative and Clerical
Overview

As a Communication Operator at St. Vincent, now part of CommonSpirit Health formed between Catholic Health Initiatives and Dignity Health, you will be part of a team that supports all incoming calls within the hospital, as well as overhead messages.

Provides call‐processing services in the Health System‐wide, centralized call processing operation serving Health System  personnel, private practice physicians, residents, patients, and the public. Assists customers in obtaining information  and services. Provides emergency and disaster alerting. Monitors equipment and Performs routine maintenance and  troubleshooting tasks.


CHI St Vincent Infirmary is a 600 bed faith-based, non-profit, acute care facility providing quality health care to patients and communities from all over the State of Arkansas. Our level II trauma center is a regional referral center for cardiology, trauma, behavioral health, cancer care, neurosciences, and other specialties. We have been consistently named by US News & World Report as one of the State’s best hospitals, with high performance in heart care, colorectal surgery, and joint replacement.


Responsibilities
  • Assist customers in obtaining information, and services. 
  • Work with all levels of personnel and physicians to utilize effective customer service skills to provide assistance and handle problem situations.  
  • Demonstrates skills and ability to process diverse requests for information including incoming and outgoing calls, as well as emergency/disaster alerting.  
  • Demonstrates skills and ability to activate Health System and Departmental emergency plans including fire safety, medical emergency (code blue), and disaster and hurricane weather, as required. 

Qualifications
  • High School Diploma/GED Required
  • Strong clerical skills are needed for this role 
  • Need to understand basic medical terminology
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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.