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Patient Navigator

CHI Saint Joseph Health System Lexington, Kentucky
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The posted compensation range of $15.61 - $22.34 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-433361 Employment Type Full Time Department Oncology Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8:00am - 5:00pm) Remote No Category Administrative and Clerical

Job Summary and Responsibilities

Job Summary / Purpose

The Patient Navigator will act as the key non-clinical contact that identifies needs and provides information about services and processes.

Essential Key Job Responsibilities

  1. Serves as the initial contact and representative to new patients entering CHI Saint Joseph Cancer Center
  2. Guide patients through and around barriers within the CHI Saint Joseph Cancer Center and CHI Saint Joseph Health to ensure their entry into our program is as seamless and as coordinated as possible
  3. Maintaining communication with patients, families, and health care providers to monitor patient satisfaction.
  4. Direct patients to resources and manage information up to the patient’s initial consultation in the Cancer Center.
  5. Coordinating screenings and appointments as needed prior to the initial consultation.
  6. Arranging transportation and helping to remove any other barriers to care through referrals and working with other staff within the cancer center and health system (i.e. financial navigation, social work, etc.)
  7. Coordinates communication and hand off with the RN Navigator in the Cancer Center.
  8. Perform other duties as assigned.

Job Requirements

Required Education for Staff Job Levels:

Bachelor’s Degree

Required Licensure and Certifications:

N/A

Required Minimum Knowledge, Skills and Abilities:

Two years of related experience in a healthcare environment.

Strong customer service skills.

Knowledge of medical terminology.

Where You'll Work

Welcome to Saint Joseph Hospital, a 433-bed hospital founded in 1877 by the Sisters of Charity of Nazareth as the first hospital in Lexington, Kentucky. Led by Sister Euphrasia Stafford, the mission to provide compassionate care to the underserved is still carried out today. Saint Joseph Hospital holds over two dozen national ranks and recognitions and is recognized as a 2024 Best Place to Work in Kentucky. 

Saint Joseph is part of CommonSpirit Health, a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians. 

Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.