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Registrar Lead

Arizona General Hospital Laveen, Arizona
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The posted compensation range of $18.00 - $22.42 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-413302 Employment Type Full Time Department Patient Registration Hours/Pay Period 80 Shift Evening Weekly Schedule 3:00pm - 1:30am Remote No Category Billing and Scheduling

Responsibilities

The Registrar Lead plays a key leadership role within the hospital's Patient Access or Registration department. This position is responsible for overseeing daily registration operations, ensuring accurate and efficient patient intake, insurance verification, and data entry processes. The Registrar Lead provides guidance and support to registration staff, coordinates work assignments, and serves as a resource for complex or escalated issues. Additionally, this role ensures compliance with hospital policies, regulatory standards, and privacy requirements. The Registrar Lead works closely with clinical and administrative teams to promote a seamless patient experience and support revenue cycle goals through accurate demographic and insurance information collection. Strong communication, organizational, and leadership skills are essential for success in this position.

  • Collect estimated patient responsibility or screen patient for assistance programs.
  • Correctly code and verify insurance coverage.
  • Train new staff and provide continues and ongoing education to all PAR staff.
  • Provide assistance to patients presenting or calling with billing questions.
  • Assist Facility Administrator with patient complaints.

Qualifications

Minimum:

  • 1 year of recent medical office, hospital registration, or banking experience
  • 2 years of customer service experience
  • Associates Degree or a combination of education and job-related experience
  • American Heart Association-issued BLS card

Preferred: 

  • 1 year of management, supervisor, or lead experience
Overview

Hello Humankindness

Arizona General Hospital Laveen is a 16 bed non-profit facility providing quality health care to patients and communities in and around Laveen, Arizona. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents.

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us. 

For the health of our community ... we are proud to announce that we are a tobacco-free campus.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.