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Member Services

CHI Health Good Samaritan Kearney, Nebraska
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The posted compensation range of $15.67 - $22.14 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-501447 Employment Type Part Time Department Member Services Hours/Pay Period 40 Shift Day Weekly Schedule Wed-Fri and one rotating weekend per month Remote No Category Facilities

Job Summary and Responsibilities

As our Member Services Representative, you will contribute to the mission and vision of our organization by providing exceptional customer service to all patrons of our wellness or community-facing centers, in a manner consistent with our established policies and beliefs.

Every day you will serve as a primary point of contact, interacting directly with individuals seeking information, assistance, or access to services. You will be responsible for addressing diverse inquiries, providing accurate and helpful information about programs and offerings, assisting with administrative processes such as registration or scheduling, and actively working to resolve any concerns or issues that may arise. Your role is crucial in ensuring a positive and welcoming experience for everyone who engages with our center.

To be successful in this role, you will demonstrate outstanding customer service capabilities, including strong active listening, clear verbal communication, and problem-solving skills.

  • Provide customer service, to include checking members check in and problem solving for all customer.
  • Compiles and processes information for the Wellness Center, includes typing, filing, auditing, copying, maintaining and monitoring department and membership records.
  • Provides department services including Pro Shop and Energy Stop services to members
  • Helps with planning, scheduling, and organizing of special projects and events.
  • Maintains front desk and lobby, including boards, event signage and facility program communication
  • Perform value added activities which result in positive financial performance and customer satisfaction
Job Requirements

Required

  • High School Graduate or Equivalent, upon hire and
  • Basic Life Support - CPR, within 6 - months


Preferred

  • Previous customer service experience
Where You'll Work

Established by the Sisters of the St. Francis in 1924, CHI Health Good Samaritan is a 268-bed regional referral center in Kearney, Neb. At CHI Health Good Samaritan, you’ll find an advanced level trauma center that also offers AirCare emergency helicopter transport and an ambulance program providing long distance and local 911 service. Among our many other services are cardiac care including open-heart surgery, a level II neonatal intensive care unit, a nationally accredited cancer center, comprehensive neurosurgery, advanced orthopedic program, and inpatient and outpatient mental health services at our free-standing Richard Young Behavioral Health facility.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.