Certified Ophthalmic Assistant (COA)

The COA provides assistance to Ophthalmologists/Optometrists by performing clerical and clinical duties required to most effectively handle the day-to-day functioning of their practices. This job performs Ophthalmic Assistant (OA) duties, as well as end-point refractions and higher-level ophthalmic testing.

Principal Accountabilities:

• Greets and rooms patient. Completes patient work-up, including collection of history and chart information such as chief complaint, medications, and allergies. Performs testing of vision and neutralizing of spectacles.
• Ensures the fee sheet is properly completed and ready for data entry. Enters information into Cerner in accordance with VM standard process. Takes intraocular pressure by applanation or Tonopen, and performs refractometry. May perform additional tests including, but not limited to: A- or B-scan calculations, Visual Fields, Pachymetry, Corneal Topography, Heidelberg Retina Tomography (HRT) and Optical Coherence Tomography (OCT).
• May assist physician with in-office procedures, as appropriate and in accordance with incumbent’s training. Administers ocular medications as prescribed by the physician. Educates patients as necessary or requested.
• Provides patient counseling regarding proper use of medication. As needed, distributes approved pre- and post-op guidelines.
• Performs telephone triage to assess urgent versus emergent needs and creates schedules to meet the needs of the patient. Works with e-call physician’s teams to work in patients. Does general scheduling of patients and handling of phone messages.
• Restocks and cleans exam rooms after patient care. Conducts area sweeps during and at end of day to ensure that team area is always at a level 4 per 5S guidelines. Closes rooms at end of patient schedule.

"We deliver inspired people to do meaningful work."

JCAHPO Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) required. 1 year working in an optometry or ophthalmology practice required.

Working knowledge of anatomy, pharmacology, medical terminology, sterilization techniques, and basic eye care. Understanding of ophthalmic testing and the use of ophthalmic instruments and equipment.  Basic skills in operating a computer and office equipment. Strong interpersonal and customer relations skills; strong communication skills and organizational skills required.  Ability to make chart documentation with entry into electronic medical record.

We are an equal opportunity/affirmative action employer.

Join Virginia Mason Franciscan Health in Beautiful Issaquah!

Are you a passionate and organized individual looking for a fulfilling career in healthcare?

Do you value a supportive work environment, collaborative colleagues, and the opportunity to make a real difference in patients' lives?

If so, then we encourage you to apply for the Medical Assistant Certified position at Virginia Mason Franciscan Health in Issaquah!

About Our Regional Medical Center at Issaquah:

Our Issaquah Regional Medical Center at Issaquah is a small, close-knit community where everyone is valued and respected. Our team is comprised of experienced and supportive leaders, as well as collaborative physicians who are passionate about their work. Our Center supports Gastroenterology, Family Practice, Radiology, Laboratory, Internal Medicine, Pediatrics, Cardiology, Urology, Gastroenterology, Neurology, Otolaryngology, and Podiatry. And so much more!

Virginia Mason Medical Center, was recognized among the Best Hospitals in Washington state by U.S. News & World Report. Four 10 hour shifts CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region's most prestigious experts and innovative treatments and technologies.