Security Officer Lead

Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

The Lead Security Officer has a dual role within the security program. In addition to their duties and responsibilities as a security officer, they also are assigned administrative duties to ensure program continuity when department leaders are not available. As the Lead Security Officer they are responsible for ensuring that assigned posts are staffed, all security incidents are properly responded to and documented in accordance with department procedures. The Lead Security Officer also serves as the primary site contact for law enforcement agencies when senior Security leadership is not on site. It is expected that the Lead Security Officer will demonstrate behavior consistent with CommonSpirit Health core value and humankindness. The Lead Security Officer shall support CommonSpirit Health’s strategic plan and the goals and direction of the quality improvement/process improvement activities

Essential Key Job Responsibilities

• Provides leadership for Security Services
• Ensures delivery of quality services; regulatory compliance, and manages operations efficiently and effectively.
• Assist with oversight of the campus security and parking enforcement
• Plans, organizes and directs work assignments. Assists with training of security staff.
• Ensures that all Security Officers assigned to the shift meet program standards, including uniform and grooming standards
• Assists with the implementation and maintenance of security procedures to ensure compliance with applicable codes and regulations.
• Makes recommendations to improve physical security and/or department operations.

• Prepares all required shift paperwork.
• Conducts ongoing security orientation and training of assigned staff and may serve as Field Training Officer.
• Ensuring that the employee perspective is the driving force behind your actions and business decisions; crafting and implementing service that meets employees and the organization’s needs. (Focus also includes internal and external customers
• Demonstrates breadth and/or depth of professional/technical skills and capabilities required for position; shares knowledge; sets or contributes to CommonSpirit Health’s direction within area of expertise.
• Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
• Manages collaboratively and coaches others to achieve optimal performance; delegates effectively; praises/rewards contributions; defines clear roles and responsibilities; sets goals and leads initiatives, and adjusts plans as necessary.
• Sharing authority and responsibility with others to move decision making and accountability downward through the organization enabling individuals to stretch their capabilities and accomplish the business unit’s strategic priorities. Applies influence based on professional skill and experience.
• Understanding of how to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level, and the ability to apply this understanding appropriately to diverse situation
• Wears ID badge; knows hospital code identification; reports all unsafe conditions or work hazards; aware of environment; uses common sense, adheres to patient/visitor identification policies.
• Knowledge of and ability to employ required tools, techniques and technologies to minimize losses due to breaches of physical premises security
• Knowledge of and ability to implement the measures necessary to safeguard an organization’s employees and visitors
• Able to properly and effectively use de-escalation techniques
• Participates appropriately in disaster drills; understands the role in emergency situations.
• Understanding the need to carefully evaluate the impact of incidents and emergency situations and choose the best path forward and ability to select and assertively communicate actions and activities that maximize security response.

Required Education and Experience

• High school diploma or equivalent; and six (6) months experience as security officer in a hospital or healthcare setting, OR
• Prior law enforcement or military service experience; OR
• One year experience as a security officer
• Preferred: (International Association of Healthcare Security Services (IAHSS) Basic & Advanced courses within 90 days of position appointment.)

Required Licensure and Certifications

• Current TX driver’s license with satisfactory DMV report on file or the ability to obtain one within 30 days of hire if facility requires the position to operate a motor vehicle.
• Non Commissioned Security Officer license within 3 months of employment start date.
• Basic Life Support (BLS) certification through American Heart Association (AHA) within 14 days of employment.
• Maintain all other required training/certifications thereafter while employed by CommonSpirit Health.

Required Minimum Knowledge, Skills, Abilities and Training:

• Completion of NIMS compliant ICS 100HCb, 200b, & 700a courses to be completed within 90 days of employment.
• Must be able to speak English, communicate clearly orally, and in writing.

Disclosure Summary:

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.