Director Patient Care

Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

This position is responsible for providing and developing professional leadership in the nursing organization; coordination, implementation, administration, and evaluation of nursing care to patient and families; ensuring that high quality, cost effective nursing care is delivered and works to integrate the goals of the service and the hospital. The individual in this position will assure the work environment adheres to regulatory requirements and departmental practices and processes reflect high quality standards which support excellence in patient care and a safe environment for patients, employees, physicians, visitors, and guests. Additionally, they must assure quality standards are implemented, maintained, and revisions to processes are updated and revised as appropriate. It is essential they monitor metrics to validate performance against national and system benchmarks and to ensure the delivery of competent clinical practice is consistently achieved.

1. Under the direction of the Vice President Patient Care, the incumbent will ensure provision of high quality patient care to a specified patient population that meets the standards of local, state, and national regulatory bodies and professional organizations.
2. Develops leadership within the hospital which supports and maintains excellence in the standards of research based nursing practice.
3. Develops, integrates, and implements goals of the hospital and nursing into their service line(s).
4. Leads quality programs and works to develop action places for continuous improvement.
5. Develops, reviews, and maintains fiscal budget within established targets. Monitors overtime, labor costs, medical supply expenses, and works with purchasing partner to obtain strong supply contract pricing.
6. Assures staffing patterns are flexed and according to unit activity and patient acuity.

7. Develop and manage the annual capital budget, establishing equipment priorities based on patient unit needs, physician recruitment activities, and revenue potential.
8. Develops a climate within which professional nursing can thrive and grow.
9. Develops a program of nursing that ensures recruitment of the highest caliber of nurses and the most effective retention of nurses within the service.
10. Collaborates with other members of the management team, physicians, and other departments to facilitate the delivery of patient care.

Required Education and Experience:

*Bachelor’s degree in Nursing and a Master’s degree in Nursing, MBA, or MHA
*Registered Nurse (RN)
*Internal candidates are required to complete Master’s program within 3 years
*Four (4) years of nursing experience in a tertiary acute care hospital and a minimum of five (5) years of management experience at the nurse manager level or above.
*Excellent clinical and operational skills.
*Leadership experience within an academic medical facility

Required Minimum Knowledge, Skills, Abilities and Training:

Execution
*The ability to hold people accountable to standards of performance or ensure compliance using the power of one’s position or force of personality appropriately and effectively, with the long‐term good of the organization in mind.
*The ability to engage key partners, physicians, employees and executive leadership, and sustain their commitment to changes in approaches, processes and strategies.
*The ability to work cooperatively with others as part of a team or group, principally physicians, demonstrating positive attitudes about the team, its members and its ability to get its mission accomplished.
*The ability to speak and write in a clear, logical and grammatical manner in formal and informal situations; to prepare cogent business presentations representing the hospital and the health system in a positive manner.
*The ability to take initiative and anticipate obstacles, developments, and problems by looking ahead several months to over a year and to development a long term plan strategic plan.

*The ability to be organizationally aware of decision‐making structures in the health system and business partnerships.
*The ability to understand and use complex statistical and financial methods and metrics to set long and short term goals for areas assigned as well as measure operational performance.
*The ability to analyze and design or improve operational processes, including incorporating the principles or quality management as well as customer satisfaction.

Transformation
*A concern for surpassing a standard of excellence. Using past performance, objective measures, challenging goals and outperforming competitors to establish the new benchmark.
*The ability to align Baylor St. Luke’s Medical Center priorities with the needs of other operating units, CHI St. Luke’s Health, and the community.
*The ability to establish and maintain a sound financial budget.
*The desire to obtain knowledge and stay current with health, organizational, industry, and professional trends and developments.
*The ability to use creative and conceptual thinking or inductive reasoning to identify patterns or connections between situations that are not obviously related, as well as key or underlying issues in complex situations.
*The ability to draw implications and conclusions in light of the business, economic, demographic, ethno‐cultural, political and regulatory trends and developments, and to use these insights to develop an evolving vision for the areas assigned that results in long‐term success and viability.

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