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Manager Volunteer-Guest Services

CHI St Vincent Hot Springs Hot Springs, Arkansas
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The posted compensation range of $24.88 - $37.00 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-427586 Employment Type Full Time Department Volunteer Services Hours/Pay Period 80 Shift Day Weekly Schedule Days Remote No Category Administrative and Clerical

Responsibilities
  • Manages all operational and fiscal activities for Volunteer Services, Gift Shop, Guest Services and grants.
  • Develops effective and innovative recruiting, placement, and recognition strategies to ensure an adequate cohort of volunteers is available to staff new and existing service areas.
  • Researches, analyzes and presents information gathered from diverse sources to develop new proposals and initiatives promoting volunteer and guest service development. Leads the development, integration, and execution of successful, innovative programs for staff and volunteers.
  • Makes visits to patients and other customers in assigned areas on a regular schedule serving as a liaison customers, Nursing Leadership, co-workers, and Medical staff.
  • Serves as a liaison for patient grievances
  • Supports and helps coordinate community events for the hospital

Qualifications
  • Bachelors Degree in healthcare management, or related field required
  • Previous experience in leadership strongly preferred
Overview

This position contributes to the mission and vision of CHI St Vincent.  This manager provides strategic direction, program development and day to day operations management of Volunteer and Guest Services for the Hospital.

CHI St Vincent Hot Springs is a 280 bed faith-based, non-profit, Magnet Accredited facility providing quality health care to patients and communities from all over the State of Arkansas. As the only level II trauma center in the southwest part of the state, CHI St Vincent Hot Springs is the regional referral center for cardiology, trauma, neuro, ortho, oncology and critical care/pulmonary. We have also been voted as one of Arkansas Best Places to Work by Arkansas Business since 2019. We have earned top patient safety ratings from Leapfrog and was recently named as one of the Nation’s 50 Top Cardiovascular Hospitals in Fortune and PINC AI. 

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.