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Supervisor Scheduling

Chattanooga Heart Institute Hixson, Tennessee
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The posted compensation range of $18.96 - $26.78 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-450696 Employment Type Full Time Department Cardiology Clinic Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday Remote No Category Billing and Scheduling

Job Summary and Responsibilities

As a Scheduling Supervisor, you will be responsible for overseeing the daily operations of the scheduling team, ensuring efficient patient access and resource utilization.

Every day you will manage and mentor scheduling staff, monitor appointment workflows, resolve complex scheduling issues, and ensure adherence to policies and customer service standards.

To be successful, you will demonstrate strong leadership, meticulous attention to detail in scheduling, and excellent communication skills, crucial for optimizing patient flow and team performance.

  • Oversight of all scheduling staff at assigned office.
  • Ensure accurate and complete provider schedules at assigned office.
  • Track staff productivity in various areas. Audit patient care slips, ensure completion of no show reports, and reminder calls for assigned office.
  • Implement internal policies and procedures to ensure efficient operation of the department.
  • Oversee Order Facilitator, completion of provider and employee tasks, and hospital scheduling process at assigned office.
  • Cover scheduling areas as needed during peak times, vacations, illnesses, etc.

Job Requirements

Required

  • High School Graduate or
  • High School GED and
  • 5 years in medical registration/scheduling setting and
  • None, upon hire

Where You'll Work

The Chattanooga Heart Institute offers the most comprehensive cardiac care available in this region. Founded in 1976, we now have six offices in Tennessee and one in Georgia. Our practice is made up of 29 board-certified cardiologists and three cardiothoracic surgeons. We merged with CHI Memorial Health Care System in 2011 which is part of CommonSpirit Health. CommonSpirit has more than 700 care sites across the U.S. and is committed to building healthy communities.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.