Ambulatory Surgery Coordinator

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

We are committed to delivering quality healthcare and wellness packages that support the mind, body, and spirit. Our Total Rewards package includes Medical, Dental and Vision benefits, retirement, wellness services, paid time off, tuition assistance and other opportunities for career growth and development. Excluding PRN positions, all team members become eligible for benefits after 30 days of employment.

Click here for more information on our Total Rewards package.

Position Summary:  

Ambulatory Surgery Coordinator is responsible for arranging patient and physician schedules for surgical procedures. 

• This includes providing pre/post-operation instructions to patients and selection and quoting of charges for cosmetic procedures. 
• The coordinator will also work with physicians to reserve operating rooms and scheduling support staff for the operation. 
• The Coordinator is responsible for all patient requests for referrals and authorizations both internal and external; encounter form processing and batching; scheduling in/out patient medical procedures; greet arriving patients manage patient wait times; assist patients with necessary completion of paperwork; provide informational services registration of all patients; process incoming/outgoing calls/schedule appointments. 
• It is also the responsibility of the Coordinator to communicate with the patients the status of their authorizations and/or referrals in a timely manner. 
• The Coordinator may also be asked to perform other clerical duties as needed such as support daily clinic operation goals bench marks and quality patient initiatives per departmental guidelines. 
• This position may have access to third party credit card information and transactional systems (cash registers point of sale devices applications supporting credit card transactions and reports or other documents containing credit card information) from single transactions or a single card at a time.

Minimum:

• Minimum of five (5) years related experience in scheduling medical/surgical procedures or operating room.
• High School Diploma (or equivalent).
• Excellent interpersonal organizational and customer service skills are essential.

Preferred Qualifications: 

• Medical terminology familiarity with CPT and ICD-9 coding procedures and reference tools. 
• Familiarity with an electronic practice management system.