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Manager Patient Safety and Risk

Glendale Memorial Hospital and Health Glendale, California
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The posted compensation range of $51.44 - $74.58 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-411789 Employment Type Temporary Department Quality Management Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8:00 AM - 5:00 PM) Remote No Category Risk and Compliance

Responsibilities
Position Summary:
This is a temporary position.
As our Interim Manager of Patient Safety and Risk at Glendale Memorial Hospital and Health Center, you will oversee the facility's Patient Safety and Risk Programs, including the Patient Safety Plan requirements for the collection, analysis and reporting of events and patient safety data, investigation of events and near misses, and will ensure all accreditation and regulatory requirements for patient safety are fully met.  You will participate in system office initiatives and programs to mitigate identified risks which result in reduced costs, reduced adverse patient outcomes, and safer patient care. You will also coordinate claim team requests and collaborate with other key stakeholders to implement learnings from claims. You will also spearhead the the coordination of all legal documents related to hospital liability.

Qualifications
Required Education and Experience: 
  • Bachelor's degree required, or five (5) years of related job or industry experience in lieu of degree.
  • Minimum of three (3) years of risk management, patient safety and/or other related professional experience and a minimum of two (2) years of experience managing/supervising employees and/or vendors required.

Required Special Skills and Training: 

  • Experience with the event reporting process, root cause analyses, and event investigation/review.
  • Experience with patient compliant/grievance investigations and prompt resolution.
  • Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
  • Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities.
  • Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.
  • Experience with risk and the implementation of HPI and cause analysis.
  • Strong professional, organizational and interpersonal skills for working with teams, physicians, committees and senior management.
  • Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization.
Overview

Founded in 1926 Glendale Memorial Hospital and Health Center is a 334-bed acute care nonprofit community hospital located in Glendale California. The hospital offers a full complement of services including its award winning heart center the colorectal surgery institute a gastrointestinal program and is a Los Angeles County approved primary stroke center. The hospital shares a legacy of humankindness with Dignity Health one of the nation’s five largest health care systems. Visit https://www.dignityhealth.org/socal/locations/glendalememorial for more information.

One Community. One Mission. One California.

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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.