Manager Clinical Services - Medical Telemetry

St. Anthony Hospital has been redesignated by Pathway to Excellence® for demonstrating a commitment to a healthy workplace through professional development, shared decision making, leadership, safety, quality and well-being.

Job Summary:

This job organizes, plans, leads, and directs clinical and management activities for the designated department in accordance with hospital policies and procedures. Accountable for daily operations and oversight of nursing practice and patient care delivery. Participates as a member of the health care team in maintaining continuity and quality of patient care. Contributes to organizational operations and supports the mission by fostering interdepartmental communication and collaboration. Demonstrates a high level of ability in leadership, supervisory skills, problem solving, patient advocacy and public relations.

Operations

• Manages daily clinical operations to ensure safe, timely, and cost-effective patient care.

• Develops new programs and implements systems to enhance service standards.

• Ensures documentation compliance and resolves escalated administrative/operational issues.

• Collaborates with other departments to improve productivity and communicates key information to leadership.

• Monitors/troubleshoots service recovery and other escalated concerns, resolving them within the defined scope of responsibility. Collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity.

• Identifies the need for changes in standards, programs and services and develops recommendations for the Director's consideration.

Staff Management & Development

• Directs clinical and administrative staff, ensuring proper training, qualification, and regular communication.

• Makes employment decisions, sets performance standards, and manages employee development.

• Holds regular staff meetings and keeps employees apprised of all matters relevant to successful job performance. 

Regulatory Compliance 

• Ensures operations comply with internal policies, professional standards, and regulatory requirements.

• Monitors patient outcomes, quality control, and satisfaction to drive performance improvements.

Budget

• Participates in budget planning, monitors expenditures, and controls overtime to meet financial goals.

• Monitors work schedules and staffing levels to meet budgetary requirements and control overtime and/or premium pay. 

• Identifies staffing needs and reports budgetary variances to the Director.

Performance/Quality Improvement

• Manages clinical/administrative staff, ensuring compliance with internal policies and HR regulations.

• Ensures staff are qualified, properly trained, and informed on job-related matters. Handles hiring, sets performance standards, and conducts evaluations.

• Educates, counsels, and mentors staff, resolving elevated technical and performance issues.

Short and Long-term Planning

• Contributes to long-term strategies for service expansion, standardization, and resource optimization.

• Must be a graduate of an accredited School of Nursing
• 3 years of experience and clinical knowledge in the same or similar clinical specialty
• 2 years in a charge nurse/ leadership or equivalent position
• Registered Nurse License: WA
• Basic Life Support - CPR, through the American Heart Association

Preferred

• BSN, upon hire or
• Bachelors degree in a related field
• Certification in the specialty area 

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.