Manager of Care Coordination SW

The Manager of Care Coordination is responsible for the oversight of Care Coordination and Social Services, including, but not limited to: clinical resource management, discharge planning activities, patient advocacy, clinical social work and best practice in medical necessity determination and concurrent review. This position, in collaboration with the Department Director, will oversee the department in an efficient manner to ensure timely and compliant care coordination, discharge planning, utilization review and social work interventions resulting in quality patient care. The Manager consults and collaborates with other managers, departments, physicians, administration and healthcare workers regarding departmental activities or initiatives. This position leads or participates in quality and process improvement projects related to care coordination functions. The Manager is responsible for all performance management activities, including hiring, training or disciplinary issues. This position will conduct, lead, facilitate, or participate in staff meetings, interdepartmental meetings, post acute care provider meetings or patient/family meetings as appropriate. The manager will develop or participate in the development of the departmental operating budget, and monitor scheduling and expenditures to verify that the department is operating within the established business plan. This position reviews documentation or utilization data for the purposes of reporting, trending, quality improvement or validation of compliance as indicated. The Manager guides department operations according to the organizational objectives, hospital policies, standards of practice and Federal and State Regulations.

Education and Experience

• Minimum of three (3) years in a hospital based Clinical Social Work role.
• Minimum of 3 years lead, supervisory or equivalent experience in an acute hospital setting preferred.
• Masters Degree in Social Work from a university or college accredited by the Council of Social Work Education.

Licensure

• Licensed Clinical Social Worker LCSW
• American Case Management Association certification preferred

Excellent customer service and presentation skills are a must Strong interpersonal and written communication skills are essential Demonstrated ability to apply analytical and problem solving skills Demonstrated ability to manage multiple tasks or projects effectively Ability to work independently as needed with a high degree of detail orientation Capable of planning and organizing projects with short notice Ability to work efficiently in a fast-paced environment with changing priorities

Dignity Health, Mercy Hospital of Folsom is the community hospital serving the Sierra foothills communities of Folsom El Dorado Hills Granite Bay Cameron Park Shingle Springs and Rescue. With 106 licensed acute-care beds our accredited non-profit hospital has been providing exceptional care for more than 35 years. Mercy Hospital of Folsom provides surgical services including minimally-invasive general urological and gynecological surgeries. We also provide comprehensive and award-winning orthopedic services which include surgery inpatient and outpatient rehabilitation and specialty orthopedic care. As a certified Joint Commission Stroke Center Mercy Folsom provides exceptional care to our patients in our Medical Surgical and Intensive Care units as well as our 25-bed Emergency Department. Our Family Birth Center features private and contemporary birthing suites where labor delivery and recovery occur in one room as well as award-winning lactation training and support. Mercy Folsom received Among America’s 250 Best Hospitals recognition and is a Primary Stroke Center.

One Community. One Mission. One California