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Sr Systems Engineer

CommonSpirit Health Englewood, Colorado
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The posted compensation range of $48.71 - $72.45 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-429451 Employment Type Full Time Department Information Technology Hours/Pay Period 80 Shift Day Weekly Schedule 8:00am - 5:00pm Remote Yes Category Information Technology

Job Summary and Responsibilities

The Sr System Engineer Voice (Zoom and Cisco UC) role is to provide technology leadership for developing, integrating, and supporting CommonSpirit Health's Technology Voice Services.  This role is a senior level position in the voice services group which will provide advanced technical experience related to voice design, implementation, and migrations. This individual is expected to understand common industry voice technology and methodologies with the specific ability to implement Zoom Phone and Cisco UC platforms in an enterprise setting.

Essential Functions:

  • Lead, mentor, and coach other Engineers to build their skills and readiness in technology, portfolio, and platform responsibilities.
  • Work with project managers and other engineers to successfully migrate legacy voice platforms to either a Cisco Unified Communications or Zoom Voice technology solution.
  • Continue to evolve and enhance the voice platforms for future technology, optimization, and operational excellence.
  • Help establish technology, documentation, and implementation standards for current and future deployments/migrations.
  • Lead the discovery, design and implementation of Zoom Phone Solutions.
  • Be a business and technology adviser and collaborate with health care staff in a clinical environment to implement Zoom's solutions.
  • Document health care staff requirements through multiple methodologies such as use cases, user stories, and call/process flows/flowcharts.
  • Map requirements to specific Zoom capabilities, considering medical staff needs within the existing platform.
  • Interpret business and medical requirements into actionable voice technology deliverables.
  • Capable of moving projects forward with minimal supervision or oversight.
  • Personally motivated to learn new technologies, understand organizational challenges and use creative processes to deliver improved services for our patents, staff, and ministry.
  • Remote eligible.


The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.


Job Requirements

High School Graduate or High School GED

4-6 years experience in voice technology solutions engineering, technical infrastructure, or technical operation

Experience with end user migration from other voice platforms to Zoom

Where You'll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.