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Sr IT Analyst

CommonSpirit Health Englewood, Colorado
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The posted compensation range of $41.14 - $61.20 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-454989 Employment Type Full Time Department Information Technology Hours/Pay Period 80 Shift Day Weekly Schedule 8:00am - 5:00pm Remote Yes Category Information Technology

Job Summary and Responsibilities

The IT Sr Analyst - Voice - Documents and provides consulting on requirements for VoIP Phone use. Assures that all requirements used for configuration and workflow use of telephony services is documented and tested before migration to production. Documents and describes processes and procedures relating to current and future telephony systems environments. Educates users on system functionality, capability and tracks adoption. Performs on-site and remote training sessions for all users.

  • Able to multi-task and collaborate with site personnel and project team(s) during the design, implementation, activation of project requirements
  • Applies business and technical knowledge in assigned functional areas, Interpret business and medical staff requirements into actionable voice technology deliverables. Identifies, develops, designs and documents requirements for Voice Engineers to build the facilities new phone services.
  • Provides requirements analysis for projects that align to the VoIP deployment cycles, organizational governance policies, and industry best practices
  • Interacts with business teams to develop specific Zoom requirements and ensures the understanding and appropriate configuration of the new solution. Supports standardization of documentation and the integration of applicable standards and practices.
  • Provides support for project issues in regards to the initial requirements traceability matrix in the appropriate tracking systems while adhering to prescribed escalation & change control procedures.
  • Work with Voice Project Managers and Voice Engineers to successfully migrate legacy voice platforms to a new voice technology solution.

Remote eligible.


Job Requirements

  • Bachelors in Computer Science, Technology, Medical, Business discipline or equivalent.

  • 6 or more years of experience as a business, data, or technical analyst.

  • Experience in a healthcare or hospital/medical related industry - Preferred

  • Experience working with project life cycle and project management methodologies - Preferred

Where You'll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.