Revenue Cycle Informaticist

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

*This is a Remote Opportunity

Job Description:

Provide subject matter expertise to create high performing revenue cycle for CommonSpirit
Health:

• Provide subject matter expertise encompassing end-to-end functions of Revenue Cycle
• Implement and support the strategic plans, goals, and objectives for the CommonSpirit
  Health revenue cycle that promote leading practices
• Apply leadership and governance to EMR system optimization requests process and system
  upgrades
• Works directly with CommonSpirit IT, clinical, and non-clinical stakeholders on Revenue Cycle
  systems and workflows issues/requests/enhancements
• Influence and support the revision to the standardized policies and procedures and institute
  changes to streamline operations, improve consumer experience, and enhance revenue,
  while remaining compliant with applicable regulations.

Applied Knowledge:

• Applies comprehensive knowledge of revenue cycle best practices and system capabilities to
  refine, improve market performance, and consumer experience
• Studies industry best practice to bring insight and fresh perspective to CommonSpirit Health’s
  approach to revenue cycle
• Collaborates with IT to evaluate system upgrades and works with partners to effectively
  determine impact of new functionality on workflow from the upgrade.

Influence and collaboration with stakeholders:

• Collaboratively facilitate Revenue Cycle improvement strategies toward best practice based
  on industry benchmarks and system capability
• Improves team performance by chairing user groups, providing feedback, and assisting in
  obstacle avoidance
• Utilize and make data-backed decisions to define improvement opportunities
• Reports progress and evaluates results on an ongoing basis.

Third-party revenue cycle partners system optimization and integration:

• 
  Collaborate with stakeholders and vendor partners to generate ideas, document strategies,
  and make recommendations for change
• Actively participate in the planning for vendor implementations and system enhancements
• Lead cross vendor revenue cycle collaborations to include account research, root cause
  analysis, identifying process deficiencies, and establishing recommendations for future
  optimizations.

Other duties as assigned:

• At CommonSpirit Health, we expect all our employees to live the values of Compassion, Inclusion,
  Integrity, Excellence, and Collaboration with a Vision of: A healthier future for all – inspired by
  faith, driven by innovation, and powered by our humanity.
• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve
• Using our resources wisely
• Understanding how each of our roles contributes to the success of CommonSpirit Health.

Experience (preferred)

• Bachelors degree in business administration, economics, finance, accounting, healthcare
• At least 5 years directly related healthcare financial experience with a minimum of 3 years of
  revenue cycle management or support in a hospital setting.
• EHR technical build / administrative or operational experience in Epic with certifications as
  applicable. Other EHR experience considered.
• Experience with root cause analysis techniques and lean processes
• Expert ability to connect, document, and share operational and technical requirements,
  workflows and concepts with all levels/types of stakeholders
• Capable meeting facilitator, both in-person and virtually
• Must be a strategic thinker and insightful decision maker with ability to analyze and solve
  problems and have demonstrated leadership skills including the ability to direct changes to
  existing routines or practices to meet changing organizational needs.
• Successful candidate will have a record of accomplishment in building durable working
  relationships in a matrix organization enhancing the physician and clinical department experience
  by developing and implementing streamlined, customer-friendly revenue cycle processes.
• Must have excellent written, oral, and interpersonal communication and relationship
  development skills to educate and interact with all levels of professionals.