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Appointment Scheduler

CHI Health Clinic Council Bluffs, Iowa
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The posted compensation range of $16.42 - $23.19 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-472825 Employment Type Full Time Department Administration Hours/Pay Period 80 Shift Day Weekly Schedule Monday-Friday 8:30am - 5:00pm Remote No Category Administrative and Clerical

Job Summary and Responsibilities

As our Appointment Scheduler, you will be a vital link in our healthcare delivery system, responsible for coordinating patient care by expertly managing the scheduling of appointments, medical procedures, tests, and studies. Your role ensures that patients receive timely access to the care they need, contributing directly to an efficient and organized clinic environment. You'll work under general supervision to provide seamless scheduling support, acting as a crucial point of contact for patients seeking medical services.

Every day you will manage a high volume of phone calls, carefully scheduling a variety of patient appointments while conducting pre-certifications to confirm insurance coverage. You'll communicate essential information to patients regarding their appointments and necessary procedure instructions, meticulously collect accurate insurance and personal data, and may assist with collecting co-pays or co-insurance. Your diligent work helps to streamline the patient journey from initial contact through to treatment, ensuring clarity and convenience for every individual.

To be successful in this patient access specialist role, you will need at least two years of related experience in a fast-paced healthcare environment, demonstrating exceptional organizational skills and the ability to follow instructions precisely. Your strong communication abilities and commitment to compliance with all healthcare regulations and ethical standards are paramount. This medical scheduling professional opportunity requires someone who is adept at coordinating tasks, analyzing data, and maintaining the highest levels of professionalism and patient confidentiality, aligning with our mission to provide the healing presence of God through humankindness and efficient care

Job Requirements

Required

  • 2 years related experience in a healthcare environment
Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.