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Patient Account Representative II

Mountain Region Ambulatory Colorado Springs, Colorado
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The posted compensation range of $18.42 - $28.04 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-447137 Employment Type Full Time Department Revenue Cycle Management Hours/Pay Period 80 Shift Day Weekly Schedule Day Remote No Category Accounting and Finance

Job Summary and Responsibilities

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more.

Join our team as an Patient Account Representative. In this role as a Patient Account Rep II, you will be responsible for:

  • Resolving regulatory and commercial accounts.
  • Facilitating the analysis and research of EOB’s to problem solve outstanding accounts.
  • Analyze credit balances and issues refunds as necessary.

Job Requirements

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

  • 2 years computer experience, strong customer service skills.
  • Prior office experience in a healthcare environment, medical terminology, and the ability to multitask and prioritize, preferred.
  • High School Diploma or GED required 

Physical Requirements- Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Where You'll Work

St. Francis Nursing Center in Colorado Springs is a 24-hour Skilled Nursing Facility where we create a safe, comfortable, and compassionate home to our residents. We are committed to providing excellent physical, mental, and spiritual care to enable our residents to have a high level of independence and be able to enjoy all that our center has to offer. Our dedicated team has access to the resources and tools required to provide our residents with the best quality of life, while also experiencing a professional environment where our staff can thrive and continue to excel in their career. Surrounded by wildlife, our 110-bed facility offers a picturesque Colorado setting and an atmosphere filled with encouragement, laughter, kindness, and teamwork. If you are passionate about providing the highest quality of care and enriching the lives of residents, we invite you to apply to our team!

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.