Market Manager IT RHT-Colorado Springs

This position is located on-site at Penrose Hopsital in Colorado Springs.

This class is the first level in the CommonSpirit Health Information Technology Management series. Incumbents are responsible for the management of a process including related projects and resources as assigned. May be responsible for the supervision of professional, technical, administrative and executive leadership support staff assigned to the process. Based upon assignment, managers administer programs and projects supporting assigned processes with administrative functions requiring differing levels of risk to the organization while providing for the across-the-board first level management necessary to execute the process, programs, and projects of the organization. Incumbents may supervise staff including conducting performance evaluations, coordinating training; and implementing, hiring, discipline and termination procedures. Incumbents oversee day-to-day operational management of all activities and functions in support of the respective assigned process/program(s) including developing, implementing and evaluating operating policies, procedures and standards; determining service levels and enhancements; developing and monitoring budgets; providing technical advice and/or oversight to staff or other departments related to area of assignment; evaluating information concerning needs; estimating and coordinating program/unit activities and associated costs; and tactical project execution activities.

Education and Experience

• Required Minimum Education: Bachelor's Degree in a related technical field or equivalent professional experience 

• 4 years of relevant technical and business experience
• At least 2 years Information Technology Leadership Experience
• Extensive experience building interdepartmental relationships with people at a variety of levels
• Healthcare experience, preferred

Licensure and Certifications

• CompTIA Network + (NTWK-PLUS), preferred
• CompTIA A+ Certification (A-PLUS), preferred

Minimum Knowledge, Skills, Abilities and Training

• Advanced customer service skills
• Expert knowledge of IT best practices, to include policy and procedures and advanced troubleshooting at multiple levels
• Displays excellent communications skill sets including ability to provide written, verbal, and listening abilities across all functions
• Demonstrated ability to launch, organize, and deliver IT projects on time and within budget

Physical Demands

• Sedentary Work- Exerting up to 10 pounds of force occasionally (occasionally means activity or conditions exist up to 1/3 of the work day), and/or, a negligible amount of force frequently (frequently means activity or condition exists from 1/3 to 2/3 of the work day) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.