Business Support II

As our Business Support II, you will serve as the primary point of contact for our office, performing essential receptionist duties. This includes answering phones, greeting visitors, directing inquiries, and providing professional assistance to our staff to ensure smooth daily operations.

Every day, you will manage the integrity of our administrative systems, including patient scheduling, demographic verification, and the accurate retrieval and filing of medical records. You will oversee the steady flow of office paperwork and maintain an organized environment while ensuring all information is handled in strict accordance with department standards.

To be successful in this role, you will demonstrate precision in your data entry tasks and confidence in communicating our financial policies to patients. You will act as a dedicated representative of our team, consistently providing the best possible service to all customers and ensuring that medical information is released securely and appropriately.

• Provide administrative and business support for assigned programs, processes, and related tasks.
• Correspond with customers, patients, and vendors using defined formats via verbal, electronic, and written communications.
• Maintain records and files, ensuring documentation is accurately entered into departmental applications.
• Prepare, collate, and distribute reports in a timely and accurate manner.
• Execute recurring and one-time department projects as directed by a supervisor.
• Maintain supply inventories by monitoring stock, placing and expediting orders, and verifying receipts.

Required

• High School Diploma/G.E.D.
• Two (2) years of administrative support experience

Penrose - St. Francis Health Services is a full-service, 712-bed acute care provider in Colorado Springs comprising Penrose Hospital, St. Francis Hospital and St. Francis Hospital - Interquest. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 300-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation. It’s an incredible time to join us as we are a proud Magnet® Hospital with designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With more than 300 days of annual sunshine, mild winters and easy-to-access recreational areas like Pikes Peak, Garden of the Gods and some of Colorado’s top destination resorts, you will enjoy an incredible lifestyle while having the career you’ve always wanted.