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Scheduler Lead

Chattanooga Heart Institute Chattanooga, Tennessee
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The posted compensation range of $20.36 - $28.76 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-508485 Employment Type Full Time Department Cardiology Clinic Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday Remote No Category Billing and Scheduling

Job Summary and Responsibilities

Job Summary:

Responsible for understanding all functions of cardiology scheduling in order to provide leadership with high level cross coverage ability and enhanced quality within the department.  Responsible for providing new hire training and continued on-the-job training to all scheduling staff.  Serves as the primary back-up to supervisor coverage.

Essential Responsibilities:

  • Responsible for training all scheduling staff to ensure understanding of all processes and efficiencies.
  • Responsible for assigned reports and projects for department.
  • Active supervisor when supervisor is unavailable.
  • Responsible for having a working understanding of all check in and check out processes.
  • Responsible for having a working understanding of order facilitator, EP scheduling duties, and all specialty scheduling within cardiology.
  • Responsible for improved quality within the department through various quality checks and trainings.
  • Working knowledge of imaging orders and the compliance related to order.
  • Ability to cross cover in all areas of scheduling and at all locations.
  • Review all open tasks for scheduling within the practice management system to assist leadership with resolution to maintain patient care and satisfaction.
  • Responsible for optimizing physician schedules to improve patient access, reduce no show rates, and decrease missed opportunities.
  • Responsible for presenting data in staff meetings to assist in ongoing training for staff.
  • Proactive participation in ensuring appropriate patient access into the practice.
Job Requirements

Required

  • High School Graduate or
  • High School GED and
  • One or more years in a medical office environment and
  • None, upon hire

Where You'll Work

The Chattanooga Heart Institute offers the most comprehensive cardiac care available in this region. Founded in 1976, we now have six offices in Tennessee and one in Georgia. Our practice is made up of 29 board-certified cardiologists, three cardiothoracic surgeons and three vascular surgeons. We merged with CHI Memorial Health Care System in 2011 which is part of CommonSpirit Health. CommonSpirit has more than 700 care sites across the U.S. and is committed to building healthy communities.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.