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Patient Advocate

Memorial Hospital - Chattanooga Chattanooga, Tennessee
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The posted compensation range of $15.67 - $22.14 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-488908 Employment Type Full Time Department Outpatient Surgery Hours/Pay Period 75 Shift Day Weekly Schedule Monday - Friday 9:00am-5:00pm Remote No Category Administrative and Clerical

Job Summary and Responsibilities

As ourPatient Advocate, you will serve as the essential liaison between clinical teams, patients, and their families. You are the heartbeat of our procedural waiting areas, dedicated to ensuring seamless communication, emotional support, and a compassionate experience for those navigating high-stress medical environments.

Every day you will manage patient check-ins and orient families to our Surgery and Cardiac waiting areas. You will bridge the gap between procedural staff and visitors, relaying timely status updates, facilitating physician consultations, and escorting families to pre- and post-op zones. Throughout your shift, you will provide critical intervention while maintaining precise, detailed documentation of all communications and patient status reports.

To be successful in this role, you will possess strong crisis intervention skills and the ability to remain composed under pressure. We require an empathetic communicator who excels at multi-tasking and values meticulous record-keeping. Your commitment to patient-centered care and professional advocacy will ensure our families feel supported and informed.

Job Requirements

Required

  • High School Graduate General Studies, upon hire or
  • High School GED General Studies, upon hire

Where You'll Work

CommonSpirit Memorial is an award-winning, not-for-profit, faith-based health care organization dedicated to the healing ministry of Jesus Christ. Founded by the Sisters of Charity of Nazareth, we offer a comprehensive continuum of care, from preventative and primary care to acute hospital services specializing in cancer, cardiac, neuroscience, stroke, and orthopedic services. Our commitment to excellence has earned us top prestigious recognition repeatedly from U.S. News and World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and most recently as one of the Best Places to Work in Tennessee. We are proud to serve Southeast Tennessee and Northwest Georgia with the expertise of 4,700 employees and nearly 500 affiliated physicians.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.