AZ Mkt Director Pre-Hospital Services

Job Summary:

The Market Director, Pre-Hospital Services, is responsible for overseeing and advancing relationships with pre-hospital entities, to include Emergency Medical Services (EMS), Fire Departments, and other first responder agencies within the Arizona Market. This role works collaboratively with the Strategy/Business Development Department, Transfer Center, and leaders across the Arizona Market to promote standardization of best practices, streamline communication, provide subject matter expertise, and base station oversight for EMS agencies who base with Dignity Health Arizona. This role will also oversee collaborations between CommonSpirit Health and transportation entities in the AZ Market, to include contract compliance, utilization data, and associated KPIs to include decreased length of stay at the facility level.

Essential Functions:

• Oversee and advance relationships with Pre-Hospital Entities across the AZ Market. Monitor and take action on data related to EMS traffic to all AZ Market facilities.
• Provide leadership and oversight for base station agreements between EMS Agencies and Dignity Health across the AZ Market. Work with Pre-Hospital entities to provide Subject Matter Experts (SMEs) for Continuing Education. Provide feedback/SME to EMS agencies as needed and upon request.
• Lead alignment work across the AZ Market in relation to Pre-Hospital services, to include base station agreements, EMS processes for pharmacy restock, data sharing, EMS protocols, and communication systems/processes. Address facility specific barriers. Work with Cardiac and Stroke teams to facilitate streamlined transport processes from outlying facilities.
• Develop, grow, and maintain transportation processes for patient movement within the AZ Market facilities.

Requirements:

• Education and Experience
• 4-6 years Pre-Hospital Leadership or Coordination  to include experience with base station management

Preferred:

• Experience in managing market level policies, contracts, or processes
• Experience in collaboration with Strategy/Business Development, External Affairs

Licenses and Certifications:

• Registered Nurse: AZ 

Located in the Phoenix, Ariz., suburb of Chandler, the Chandler Regional Medical Center is a 429-bed, not-for-profit hospital with more than 2,600 team members and almost 1,000 doctors on staff representing all major specialties. Chandler Regional joined the Dignity Health system in 1999, but has been part of the community for more than 50 years. The hospital includes a Level I Trauma Center, a Heart and Vascular Center, a Wound Healing Center, a Family Birth Center and many additional services. Dignity Health Chandler Regional, Mercy Gilbert, and Arizona General Hospital Mesa awarded $422,000 in grants to support five community projects led by 15 local organizations. Since 1991, Dignity Health's Community Health Improvement Grants program has provided $91 million to nearly 3,800 health projects, focusing on vulnerable and underserved populations.