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Quality Coordinator

Mountain Region Support Centennial, Colorado
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The posted compensation range of $24.88 - $38.56 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-508052 Employment Type Full Time Department Quality Management Hours/Pay Period 80 Shift Day Weekly Schedule Standard Hours Remote No Category Hidden (24138)

Job Summary and Responsibilities
As our Quality Coordinator, you will assist in the promotion of quality management activities, focusing on monitoring, assessing, and improving performance in healthcare delivery and services for value-based care patients. Your work will be instrumental in ensuring the highest standards of care are maintained across our clinical operations.
Every day, you will execute targeted strategies and interventions designed to enhance member participation. By actively engaging with our patient population, you will drive the specific behaviors necessary to improve overall health outcomes and meet our quality benchmarks.
To be successful in this role, you will need to be a proactive collaborator who is comfortable navigating the complexities of value-based care. Your ability to bridge the gap between quality data and patient engagement will be essential to fostering a culture of continuous improvement within our organization.
  • Execute quality initiatives: Implement member-facing strategies aligned with National and Value Hub objectives to improve HEDIS, Stars, and overall quality performance.
  • Conduct clinical outreach: Perform telephonic outreach to members to close care gaps, facilitate access to preventative services, and drive participation in Annual Wellness Visits (AWVs).
  • Manage quality data and records: Collect, review, and organize medical records and quality data, utilizing EMR systems to analyze performance and identify critical gaps.
  • Drive member engagement: Lead proactive communication efforts to increase program enrollment and assist members in accessing necessary care coordination services.
  • Ensure documentation and compliance: Maintain accurate case files, track database information, and document resolution outcomes in compliance with all regulatory standards.
  • Facilitate professional coordination: Serve as the primary point of contact for members, providers, and vendors, managing correspondence and re-prioritizing tasks to meet established performance standards.
Job Requirements
Required
  • Associate Degree or relevant clinical certification
  • Medical Assistant certification or LPN licensure 
  • Two (2) or more years experience in a clinical setting with administrative duties
  • Experience in Google Workspace applications
Preferred
  • Experience in a healthcare setting and pay-for-performance or similar programs
Where You'll Work

With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.