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Patient Account Representative II

Mountain Region Support Centennial, Colorado
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The posted compensation range of $18.42 - $28.04 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-443463 Employment Type Full Time Department Revenue Integrity Hours/Pay Period 80 Shift Day Weekly Schedule Days M-F Remote Yes Category Accounting and Finance

Job Summary and Responsibilities

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more.

Join our team as an Patient Account Representative. In this role as a Patient Account Rep II, you will be responsible for:

  • Resolving regulatory and commercial accounts.
  • Facilitating the analysis and research of EOB’s to problem solve outstanding accounts.
  • Analyze credit balances and issues refunds as necessary.

This position has the ability to be a remote work from home for associates residing in the Denver Metro area after training in Centennial.


Job Requirements

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

  • 2 years computer experience, strong customer service skills.
  • Prior office experience in a healthcare environment, medical terminology, and the ability to multitask and prioritize, preferred.
  • High School Diploma or GED required 

Schedule: 6A to 6P-Associate allowed to select schedule after training. Designated training schedule is Monday-Friday 7am to 3:30p.

Physical Requirements- Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Where You'll Work

At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness. 

CommonSpirit Mountain Region’s Corporate Service Center is headquartered in Centennial, CO where our corporate leaders and centralized teams support our hospitals, clinics and people – including marketing, human resources, employee benefits, finance, billing, talent acquisition/development, payor relations, IT, project management, community benefit and more. Many of our centralized teams offer a remote work option which supports a healthy work-life balance while still providing a culture of collaboration and community where incredible people are doing incredible things every day. 

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.